Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,659)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

March 15, 2022

App is great and does exactly what you'd expect it to. Customer service was also quick and on point. Thanks, Nicole!

Vite Ramen
United States
Over 3 years using the app
Smile.io replied March 16, 2022

Thank you so much for your kind and lovely review ❤️ We're glad that you're enjoying our app and I'll make sure to relay your message to Nicole!

December 7, 2016

Easy to setup - fantastic tool! Converted customers from day 1 !!

Poundtoy Com
United Kingdom
Over 3 years using the app
July 29, 2016

Sweet Tooth is great! Helps engage repeat customers for repeat business by offering them rewards! Definitely give them a try!

Be In The Sea
United States
Over 3 years using the app
February 1, 2017

Really easy to set up and navigate, coming from someone that is not great on the back end of my storefront! Customer service is super helpful as well!

Lovey Lake
United States
Over 3 years using the app
April 11, 2017

So Far so Good! Customers seem to love it!

Super Cichlids
United States
Over 3 years using the app
June 15, 2021

Excelente aplicación, la recomiendo 100%. Impulsa y motiva a los clientes a consumir en nuestra tienda, acumular puntos y son felices cuando canjean sus puntos por créditos.

Go-To Shop
United States
Over 3 years using the app
Smile.io replied June 16, 2021

Thank you so much for your lovely review! 💖

March 6, 2018

Perfect for my shop and customers. No more sending freebies or discount codes, now they have to earn them through a point system. :D

Penelope Paula Handmade
United States
Over 3 years using the app
November 7, 2017

Love the app and the support from Maggie is fantastic. The only thing I don't like is that the image next to the rewards has a $. I'm guessing I can change that once I upgrade but as I have only just started out I can't afford to do that and two of my customers have already commented on it.

The Online Toy Store
United Kingdom
Over 3 years using the app
November 7, 2018

We've been using Smile for several months now at PNW Journey and we love it! We're seeing decent engagement and getting good feedback on our program. Smile is easy to setup and allows for lots of customization. The people that we've interacted with at Smile have all been great to work with. We highly recommend this rewards platform.

PNW Journey
United States
Over 3 years using the app
November 10, 2022

I love this app for gaining customer retention! Customer service is quick and responsive too! Been using it for years and highly recommend it.

Salacia Salts
United States
Over 3 years using the app
Smile.io replied November 10, 2022

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 💛