Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,513)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

March 3, 2023

Honestly, I am just rating my experience with Jade today. My questions were not only answered, they were taken care of and done for me! I am super happy with the support. They answered in chat almost immediately. I love that, and Jade was sooooo helpful and fun, and kind. Great experience!

Marie Sharp's Company Store
United States
Over 3 years using the app
Smile.io replied March 3, 2023

Thanks so much for taking the time to leave a review! It was lovely chatting with you today. I am so glad I could help! <3 -Jade

October 6, 2020

Absolutely hands down the best rewards app around! So easy to use and customize and easy for customers to sign up. And to top that off the team at Smile, especially Tess, really care about my small business and seeing me succeed. It is not often that you find that. Thank you for giving me something to SMILE about!

Apple Girl Nails
United States
Over 3 years using the app
Smile.io replied October 9, 2020

Thank you so much for this wonderful review! 🥺
Our favourite thing here at Smile is watching small businesses grow and succeed with us! ✨

April 3, 2016

Easy to use and such a beneifit to any shop owner!

Haberdash Soul Co
United States
Over 3 years using the app
September 8, 2022

I love this app! Easy to set up and maintain, and customer support is fast and efficient. Would highly suggest singing up.

Sugar + Spruce A Bath And Body Apothecary
United States
Over 3 years using the app
Smile.io replied September 8, 2022

Woohoo! We are loving this feedback! 😍 Thank you so much for taking the time to leave us a review, we really appreciate it!

Cheers,
Joshua - Smile Team 🧙‍♂️

July 2, 2016

I love being able to give redeemable points to my customers.

Granny Kates
United States
Over 3 years using the app
February 14, 2023

Great reward program! I really appreciate their customer service, the support team is always friendly and responsive!

BEAM Minerals
United States
Over 3 years using the app
Smile.io replied February 14, 2023

Thank you so much for taking the time to leave a review! It was a pleasure assisting you today 😇 - Jade <3

December 9, 2020

Smile has been a great addition to our business. The team are helpful, and the functionality far exceeds other offerings on the market. The user interface and ability to launch quickly is a great feature.

EQUUS
United Kingdom
Over 3 years using the app
Smile.io replied December 9, 2020

Thanks so much for the review 🌟So happy to hear you're experiencing great functionality and support, as well as a quick launch 🚀

March 7, 2017

Love the easy use of the app and easy integration. Only took a few seconds and now my customers are earning points just like that!!!!

Gainz Meal Prep Llc
United States
Over 3 years using the app
June 6, 2021

The first month using it, pretty far amazing Rewards app. Should be great to have a little customization for free users. Like badge or some like that

Yūjin
United States
Over 3 years using the app
Smile.io replied June 8, 2021

Thank you so much for taking the time to leave us this review, and for your feedback! We'll pass this along to our product team for sure :)

June 15, 2016

I just downloaded Sweettooth and I love it! It's so simple, easy to use and cute!

Maymis Posters
United States
Over 3 years using the app