Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,639)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.
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Helpful & prompt customer service. The app is working well for us at the moment (we are on the free plan), but there is a small issue with guest nudge referrals not working. Apparently this is to do with the new Shopify checkout and Smile are working on a fix to this.
Great app and quick support.
I think it is missing analytics about the emails being sent to customers.
Thank you for your review. A member of our team has reached out to address the points you mentioned here - we look forward to chatting with you!
Lynn P was great to work with. Follwed up immediatly and was eager to help resolve my issue.
Thanks for taking the time to rate us 5 stars!
Smile Team✨
Excellent service!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Smile Team ✨
We’re currently integrating Smile.io into our site, and the experience has been fantastic so far! Their platform is easy to work with, and the customer support team has been amazing—super responsive and helpful every step of the way. They've really gone above and beyond to ensure our integration is smooth.
Highly recommend Smile.io to anyone looking for a reliable rewards platform with excellent support!
We are really glad to hear you've had a fantastic experience both within the app and with our customer support. We look forward to watching your program thrive!
I love the app so far and also love that there is live help when I have questions.
Thanks so much for taking the time to rate us 5 stars! 🤩
Andrea helped me w a problem I could not figure out. Easy directions from her and voila!!!
Thank you so much for the 5-star rating 💖
If you need any help, please do not hesitate to reach out.
Smile Team ✨
Customer service was great! Lisa was very patient and helpful.
Thanks for leaving a review and the kinds words for Lisa! We agree. 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Service is top notch all the time!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Jade was very helpful and resolve the problem quickly!
Thanks for leaving a review! We agree that Jade is indeed excellent 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨