Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

September 10, 2024

Great app with very deep features. Easy to set up with simple rewards, but has the sophistication to customize and offer complex rewards for different scenarios. Support is great and super responsive. Highly recommend!

BIGHORN Mountain Food
United States
4 months using the app
Smile.io replied September 12, 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

November 27, 2024

Hannah in the support team has been a great help as we set up our scheme, thank you!

Sew Much To Do
United Kingdom
About 1 month using the app
Smile.io replied November 29, 2024

We are so glad you had a great experience with Hannah, we look forward to watching your loyalty program thrive!

October 31, 2024

Fast and helpful customer service.

Vogt Silversmiths
United States
Over 2 years using the app
Smile.io replied November 2, 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

October 10, 2024

this is great app to get the customer back to our store with loyalty and rewards.

Madras Sarees
India
8 months using the app
Smile.io replied October 12, 2024

Thank you so much for taking the time to leave this review 💖 We think Smile is the best loyalty app too 🤩

September 24, 2024

App is very user friendly and customer service assist in a timely fashion.

VIERICHEPARIS
United States
Over 5 years using the app
Smile.io replied September 25, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

September 27, 2024

Lori was super helpful with all my questions on the VIP programs.

Agave in Bloom
United States
Almost 3 years using the app
Smile.io replied September 29, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

September 10, 2024

The definition of you get what you pay for. Slightly more than some of the competitors but the product and service is absolutely amazing, with all the best integrations.

Roastwolf
United Kingdom
8 months using the app
Smile.io replied September 13, 2024

We are so happy to hear you found both the product and service to be great - we look forward to supporting you in the future :)

Edited September 3, 2024

Lynn was very helpful! I had accidentally deleted my discount codes - she was able to provide me a CSV that I can use to recreate them.

ecoslay
United States
Over 4 years using the app
Smile.io replied August 28, 2024

Thank you so much for taking the time to leave a review! We really appreciate it 💖

Lynn ✨

September 3, 2024

Good platform easy to use for us and customers
Customer service are very helpful especially Joana!

oneselfwellbeing
United Kingdom
Over 2 years using the app
Smile.io replied September 4, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

August 21, 2024

Support team is helpful and responsive! They reply promptly on our issues/requests and always strives to provide a solution that helps our business :)

Definitely the top loyalty program apps in the market.

Special thanks to Lynn for helping on our billing/account related requests, as well as Hannah, Andrea and team for providing the necessary data requests.

Rider Shop PH
Philippines
Almost 3 years using the app
Smile.io replied August 23, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨