Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,654)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

September 17, 2024

New to the app but so far it's been great!
Easy to set up and use with many options.
Support has been amazing

Mississauga Hardware Centre Inc
Canada
11 months using the app
Smile.io replied September 19, 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

December 8, 2024

Excellent service!

Mr. Tools
United States
About 4 years using the app
Smile.io replied December 10, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

January 7, 2025

Nice app, and support team is wonderful

Graphic Novel Station
United Kingdom
Over 2 years using the app
Smile.io replied January 10, 2025

Thank you for taking the time to leave us a 5-star review! 🤩

October 31, 2024

Fast and helpful customer service.

Vogt Silversmiths
United States
Over 2 years using the app
Smile.io replied November 2, 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

November 18, 2024

Great app and quick support.
I think it is missing analytics about the emails being sent to customers.

SabersPro
United States
About 1 month using the app
Smile.io replied November 21, 2024

Thank you for your review. A member of our team has reached out to address the points you mentioned here - we look forward to chatting with you!

Edited January 10, 2025

The customer service is 10/10 and they are always so helpful!

White Peony Boutique
United States
6 months using the app
Smile.io replied January 4, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

October 14, 2024

Great services! thank you Lynn and Ezra.

flowers alley
Australia
About 3 years using the app
Smile.io replied October 16, 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

- Smile Team ✨

September 28, 2024

They were very helpful in helping me set up my account and making all the necessary changes. I really like their customer service. Extremely helpful.

Giselle Boutique
United States
3 months using the app
Smile.io replied September 30, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

November 25, 2024

Service is top notch all the time!

White Lion Athletics
Canada
About 2 years using the app
Smile.io replied November 26, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

October 7, 2024

Jade was very helpful. I feel comfortable reaching out to her again should another question arise.

MadeWorn
United States
8 months using the app
Smile.io replied October 8, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨