Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,566)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

November 30, 2022

While I don't think we've spent enough time trying to maximize the benefits of this app, it appears that a good number of our customers are using it to their benefit - and hopefully to ours! Excellent customer service from the support team.

Heather's Choice
United States
About 3 years using the app
Smile.io replied December 1, 2022

Thanks for taking the time and effort to leave a review. We work hard to deliver the best service possible! 🙏

August 17, 2016

Great app! Easy to set up and has great features. Ellie is awesome in customer support!

Equestrian Chic Boutique
United States
About 3 years using the app
March 28, 2023

Just launched Smile today and needed help to change something. Customer service was excellent and cleared up my problem instantly!
Thanks!

The Blue Butterfly Boutique
United States
About 3 years using the app
Smile.io replied March 28, 2023

Thanks so much for taking the time to leave a review! It was a pleasure helping today :) -Jade & The Smile Team

September 25, 2019

Smile has been absolutely critical in helping us scale our business. 5 stars for support, ease of use, and results.

inkbox tattoos
United States
About 3 years using the app
Smile.io replied September 26, 2019

Thank you so much for your 5 star review! We really appreciate it! 😊

August 18, 2021

So far I'm really enjoying this app. I just installed it this week and it was very easy. The customer support is also very responsive and extremely helpful.

Proslat US
Canada
About 3 years using the app
Smile.io replied August 19, 2021

Thank you so much for this amazing review! We're so touched and so glad that you're loving our app ✨

October 17, 2017

Awesome app. Fantastic support. Ryan and the team are both responsive and extremely helpful. Thanks guys!

Fmw Fasteners
United States
About 3 years using the app
Edited October 24, 2023

Great customer service from Ezra - thank you!

moss & pear
Australia
About 3 years using the app
Smile.io replied July 9, 2021

Thank you so much for taking the time to leave us a review - and for the recommendation! That makes us so happy 🥰

October 22, 2016

Nice App - Integrates well with our store.

British Essentials
United Kingdom
About 3 years using the app
January 22, 2017

So far so good. Very supportive, good package. Recommended.

Deramores 2
United Kingdom
About 3 years using the app
September 18, 2016

Easy set up. Seems like a great app. Excited to see if we will have more repeat customers

Obsessive Shoe Addict
United States
About 3 years using the app