Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,661)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

May 5, 2021

Smile is such an integral part of our business. We are thrilled to offer such a robust loyalty system to our customers and they love it too! Thank you!

Plant Goals
Canada
Over 3 years using the app
Smile.io replied May 7, 2021

Thank you so much for the 5-star review ✨

March 3, 2023

Honestly, I am just rating my experience with Jade today. My questions were not only answered, they were taken care of and done for me! I am super happy with the support. They answered in chat almost immediately. I love that, and Jade was sooooo helpful and fun, and kind. Great experience!

Marie Sharp's Company Store
United States
Over 3 years using the app
Smile.io replied March 3, 2023

Thanks so much for taking the time to leave a review! It was lovely chatting with you today. I am so glad I could help! <3 -Jade

October 6, 2020

Absolutely hands down the best rewards app around! So easy to use and customize and easy for customers to sign up. And to top that off the team at Smile, especially Tess, really care about my small business and seeing me succeed. It is not often that you find that. Thank you for giving me something to SMILE about!

Apple Girl Nails
United States
Over 3 years using the app
Smile.io replied October 9, 2020

Thank you so much for this wonderful review! 🥺
Our favourite thing here at Smile is watching small businesses grow and succeed with us! ✨

April 3, 2016

Easy to use and such a beneifit to any shop owner!

Haberdash Soul Co
United States
Over 3 years using the app
January 15, 2024

The Smile support team is excellent! Lynn was incredibly helpful and always responded promptly to my questions. Thank you!

Phiten
United States
About 3 years using the app
Smile.io replied January 17, 2024

Thanks so much for taking the time to leave us a review! We're so glad to hear that you found Lynn to be as incredible as we know her to be :)

Yours in Loyalty,

The Smile Support Team

September 8, 2022

I love this app! Easy to set up and maintain, and customer support is fast and efficient. Would highly suggest singing up.

Sugar + Spruce A Bath And Body Apothecary
United States
Over 3 years using the app
Smile.io replied September 8, 2022

Woohoo! We are loving this feedback! 😍 Thank you so much for taking the time to leave us a review, we really appreciate it!

Cheers,
Joshua - Smile Team 🧙‍♂️

July 2, 2016

I love being able to give redeemable points to my customers.

Granny Kates
United States
Over 3 years using the app
December 9, 2020

Smile has been a great addition to our business. The team are helpful, and the functionality far exceeds other offerings on the market. The user interface and ability to launch quickly is a great feature.

EQUUS
United Kingdom
Over 3 years using the app
Smile.io replied December 9, 2020

Thanks so much for the review 🌟So happy to hear you're experiencing great functionality and support, as well as a quick launch 🚀

March 7, 2017

Love the easy use of the app and easy integration. Only took a few seconds and now my customers are earning points just like that!!!!

Gainz Meal Prep Llc
United States
Over 3 years using the app
June 6, 2021

The first month using it, pretty far amazing Rewards app. Should be great to have a little customization for free users. Like badge or some like that

Yūjin
United States
Over 3 years using the app
Smile.io replied June 8, 2021

Thank you so much for taking the time to leave us this review, and for your feedback! We'll pass this along to our product team for sure :)