Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,529)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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Thanks to Joshua for quick and helpful customer service! Had an issue with Referral Codes and he cleared it up for us with a personalized video. Great app 10/10!
Thank you so much for leaving us TWO 5-star reviews, we really appreciate the update! 🤩 We are so glad to have provided you consistent customer service over all these years! 💪 We look forward to being here when you need us for many years to come! 🚀
Cheers,
Joshua - Smile Team 🧙♂️
We're going on several years of Smile.io use and we've loved the platform. It integrates nicely with our tech stack and has a really clean interface. We've had very few issues but when anything pops up the customer service is so quick to help and resolve. We love it, and our customers love the loyalty program - definitely recommend!
Thank you for taking the time to leave a review and rate us five stars! We really appreciate it. We also appreciate the super interesting feedback, and will share it with our team! 😄
I use this app to help me gain loyal customers. I love it and the team is so helpful. I really like how it is easy to use and I was able to understand the features.
Excellent! We're stoked to hear you've been loving Smile and have found it easy to use and understand. Thanks for the 5-star review 🌟
Update, Thank you to Smile for being flexible and working with small business.
*Like many other small businesses here, we're looking for an alternative after the huge price hike. We're not using any of the features of the highest tier plan except the points.*
Thank you for taking the time to leave us your feedback. It is helpful for us to learn how we can improve for small businesses. I've reached out via email to see if we can help resolve this situation for you.
Literally the best customer support f any company...EVER! This company goes above and beyond to help with issues - even if the issues are caused by your developer! I would give 10 stars if i could!
Very excellent customer service, able to provide a solution within minutes. very educational and super helpful.
Thanks so much for the kind words, super happy we could help! -Jade <3
Very helpful and simple to use. The team does a great job communicating. The app is really easy to implement. It also looks clean and fresh.
Thank you for taking the time to leave a review, it was a pleasure assisting today ❤️ - Jade & The Smile Team <3
Maggie was a great help! fast replies and quickly fixed the issue i was stuck on. awesome customer service :)
Fast, friendly and even made me laugh all while getting A+ support. Thanks a lot Team Smile for quick service.
Thank you so much for taking the time to leave this lovely review 💛💖 We appreciate it so much & we look forward to continuing to impress 🤩
It was a pleasure chatting with you today — I had a good giggle as well 😂
Lisa - Smile Team✨
The app is really easy to use!