Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,513)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

April 22, 2022

Very excellent customer service, able to provide a solution within minutes. very educational and super helpful.

Mala Collective
Canada
Over 3 years using the app
Smile.io replied April 22, 2022

Thanks so much for the kind words, super happy we could help! -Jade <3

May 30, 2023

Very helpful and simple to use. The team does a great job communicating. The app is really easy to implement. It also looks clean and fresh.

Calyan Wax Co.
United States
Over 3 years using the app
Smile.io replied May 30, 2023

Thank you for taking the time to leave a review, it was a pleasure assisting today ❤️ - Jade & The Smile Team <3

June 25, 2018

Maggie was a great help! fast replies and quickly fixed the issue i was stuck on. awesome customer service :)

Green Sisters Natural Health Beauty
Canada
Over 3 years using the app
July 4, 2023

Fast, friendly and even made me laugh all while getting A+ support. Thanks a lot Team Smile for quick service.

Olive My Pickle
United States
Over 3 years using the app
Smile.io replied July 4, 2023

Thank you so much for taking the time to leave this lovely review 💛💖 We appreciate it so much & we look forward to continuing to impress 🤩

It was a pleasure chatting with you today — I had a good giggle as well 😂

Lisa - Smile Team✨

November 3, 2016

The app is really easy to use!

Ahoy Amigo
United States
Over 3 years using the app
December 2, 2022

great app and good support system! Customers relate easily with it and allows for specific branding opportunities

Veronique Gabai
United States
Over 3 years using the app
Smile.io replied December 2, 2022

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Lisa - Smile Team ✨

September 24, 2016

We just implemented the free version to test the waters on our shop, allbabyorganics.com. Set up was a breeze and took all of 15 minutes! Time will tell, but this app looks very promising and we're expecting it to help drive traffic and customer loyalty! If it works as planned, we'll definitely consider the upgrade to 'Basic' or higher based on our experience thus far!

All Baby Organics
United States
Over 3 years using the app
August 6, 2021

I really love this app and their quick and helpful service, thanks!!! You are great! Our customers love the loyalty program as well!

Sovol3d
United States
Over 3 years using the app
Smile.io replied August 6, 2021

Hey Annie! Thanks so much for the five-star rating! 🤗

February 6, 2024

Muy buena la atención

Fiido ® Cereal Infantil libre de alérgenos
Colombia
About 1 month using the app
Smile.io replied February 7, 2024

¡Muchas gracias por tomarse el tiempo para dejar esta reseña! Realmente lo apreciamos 💖

No dude en comunicarse si tiene alguna pregunta. ¡Siempre estamos aquí cuando nos necesitas!

- Smile Team ✨

January 14, 2016

Its early days for us and this app but right away its incredibly easy to use and incorporates the functionality of several different apps that we had been considering for loyalty/rewards/referral. It slots itself effortlessly into our Shopify site and looks really clean and presentable even with the Sweettooth branding visible (we are on a basic paid plan, not one of the premium paid plans).
We are just finalising the configuration process and will officially launch this weekend... We'll report back in a few weeks

Bonsai 26
United Kingdom
Over 3 years using the app