Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,661)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

June 15, 2016

I just downloaded Sweettooth and I love it! It's so simple, easy to use and cute!

Maymis Posters
United States
Over 3 years using the app
Edited March 7, 2020

Been using the app for over a year now and absolutely love it! works great to give out codes for birthdays and points earned seem important to return customers!

Monstro Designs
United States
Over 3 years using the app
November 16, 2016

really easy to install and customize

Crosslinks
United States
Over 3 years using the app
April 11, 2016

awesome if your just starting out your business and wanna provide customers with points. works amazing!

Misstutii
United States
Over 3 years using the app
Edited August 22, 2022

Thanks to Joshua for quick and helpful customer service! Had an issue with Referral Codes and he cleared it up for us with a personalized video. Great app 10/10!

Bijou Candles
United States
Over 3 years using the app
Smile.io replied June 17, 2019

Thank you so much for leaving us TWO 5-star reviews, we really appreciate the update! 🤩 We are so glad to have provided you consistent customer service over all these years! 💪 We look forward to being here when you need us for many years to come! 🚀

Cheers,
Joshua - Smile Team 🧙‍♂️

April 30, 2019

We installed this to help drive loyalty to our site and teas. So far we have seen a lot of interest to our site www.theliteraryteacompany.co.uk, and are definitely seeing increased sales. Hope it continues. Easy to set up and customise.

The Literary Tea Company
United Kingdom
Over 3 years using the app
Smile.io replied April 30, 2019

Thank you very much for the five-star review! :)

Edited November 17, 2023

We're going on several years of Smile.io use and we've loved the platform. It integrates nicely with our tech stack and has a really clean interface. We've had very few issues but when anything pops up the customer service is so quick to help and resolve. We love it, and our customers love the loyalty program - definitely recommend!

Bros with Hoes Plant Co
United States
Over 3 years using the app
Smile.io replied January 18, 2021

Thank you for taking the time to leave a review and rate us five stars! We really appreciate it. We also appreciate the super interesting feedback, and will share it with our team! 😄

Edited November 23, 2021

I use this app to help me gain loyal customers. I love it and the team is so helpful. I really like how it is easy to use and I was able to understand the features.

B. Beauty x Skin
United States
Over 3 years using the app
Smile.io replied November 23, 2021

Excellent! We're stoked to hear you've been loving Smile and have found it easy to use and understand. Thanks for the 5-star review 🌟

November 8, 2023

I received a very quick and friendly reply. Got the answer to my question and the conversation was smooth and simple!

SubK Shop
United States
Over 3 years using the app
Smile.io replied November 10, 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

Edited October 6, 2022

We've been using the App for about a year and it's helped customer retention. The support team is always great to work with too. Super helpful!

RockMerch
United States
Over 3 years using the app
Smile.io replied September 16, 2021

Thank you so much for your kind words! We'll always be around if you need our assistance, and we can't wait to see your business grow ❤️