Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,519)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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Excellent communication and support from David @ Smile
Thank you for your kind words. We think David is excellent too.
Cheers
The Smile team
It's pretty easy to use and guides you step by step trough the whole process!
Great app. Easy to set up and get running right away.
I came across an issue regarding a customer not receiving their rewards points accordingly, and the rep Tess provided me with a very detailed response and helped with troubleshooting the issue efficiently! The issue turned out to be due to the customer and not the app itself! Thank you so much for your support!
Tess is rock star! We are so lucky to have her in our team and so happy to hear that the issue was resolved quickly. We're always here to support you!
This is a very good app.I love it !
The reps are very helpful, especially Jade! =D
Thanks for leaving a review! We agree that Jade is indeed excellent 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Smile.io is very intuitive and a great value adds to our brand. I love how responsive their support team is, Andrea from Smile was very helpful and answered all my questions with confidence and ease. Thank you!
Thank you so much for your 5-star review 💖
We work hard to provide a good support experience - so we really appreciate this! 😄
Jade and Joshua have been great. We had an issue and he has helped sort out a plan for us to make this work better for our customers
It was a pleasure helping today! Thanks so much for taking the time to leave a review :) -Jade <3
Love this app!! It is very easy to use! If you need help, they have a quick and amazing team that will help you solve any issue!
I highly recommend this app!
Excellent! All the important features needed for loyalty schemes. The social media options are great...