Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,667)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

April 30, 2019

We installed this to help drive loyalty to our site and teas. So far we have seen a lot of interest to our site www.theliteraryteacompany.co.uk, and are definitely seeing increased sales. Hope it continues. Easy to set up and customise.

The Literary Tea Company
United Kingdom
Over 3 years using the app
Smile.io replied April 30, 2019

Thank you very much for the five-star review! :)

Edited November 17, 2023

We're going on several years of Smile.io use and we've loved the platform. It integrates nicely with our tech stack and has a really clean interface. We've had very few issues but when anything pops up the customer service is so quick to help and resolve. We love it, and our customers love the loyalty program - definitely recommend!

Bros with Hoes Plant Co
United States
Over 3 years using the app
Smile.io replied January 18, 2021

Thank you for taking the time to leave a review and rate us five stars! We really appreciate it. We also appreciate the super interesting feedback, and will share it with our team! 😄

Edited November 23, 2021

I use this app to help me gain loyal customers. I love it and the team is so helpful. I really like how it is easy to use and I was able to understand the features.

B. Beauty x Skin
United States
Over 3 years using the app
Smile.io replied November 23, 2021

Excellent! We're stoked to hear you've been loving Smile and have found it easy to use and understand. Thanks for the 5-star review 🌟

November 8, 2023

I received a very quick and friendly reply. Got the answer to my question and the conversation was smooth and simple!

SubK Shop
United States
Over 3 years using the app
Smile.io replied November 10, 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

Edited October 6, 2022

We've been using the App for about a year and it's helped customer retention. The support team is always great to work with too. Super helpful!

RockMerch
United States
Over 3 years using the app
Smile.io replied September 16, 2021

Thank you so much for your kind words! We'll always be around if you need our assistance, and we can't wait to see your business grow ❤️

Edited October 19, 2021

Literally the best customer support f any company...EVER! This company goes above and beyond to help with issues - even if the issues are caused by your developer! I would give 10 stars if i could!

Lightcharms
United States
Over 3 years using the app
April 22, 2022

Very excellent customer service, able to provide a solution within minutes. very educational and super helpful.

Mala Collective
Canada
Over 3 years using the app
Smile.io replied April 22, 2022

Thanks so much for the kind words, super happy we could help! -Jade <3

May 30, 2023

Very helpful and simple to use. The team does a great job communicating. The app is really easy to implement. It also looks clean and fresh.

Calyan Wax Co.
United States
Over 3 years using the app
Smile.io replied May 30, 2023

Thank you for taking the time to leave a review, it was a pleasure assisting today ❤️ - Jade & The Smile Team <3

June 25, 2018

Maggie was a great help! fast replies and quickly fixed the issue i was stuck on. awesome customer service :)

Green Sisters Natural Health Beauty
Canada
Over 3 years using the app
November 3, 2016

The app is really easy to use!

Ahoy Amigo
United States
Over 3 years using the app