Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,660)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.
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Very excellent customer service, able to provide a solution within minutes. very educational and super helpful.
Thanks so much for the kind words, super happy we could help! -Jade <3
Very helpful and simple to use. The team does a great job communicating. The app is really easy to implement. It also looks clean and fresh.
Thank you for taking the time to leave a review, it was a pleasure assisting today ❤️ - Jade & The Smile Team <3
Maggie was a great help! fast replies and quickly fixed the issue i was stuck on. awesome customer service :)
The app is really easy to use!
Fast, friendly and even made me laugh all while getting A+ support. Thanks a lot Team Smile for quick service.
Thank you so much for taking the time to leave this lovely review 💛💖 We appreciate it so much & we look forward to continuing to impress 🤩
It was a pleasure chatting with you today — I had a good giggle as well 😂
Lisa - Smile Team✨
Smile Loyalty Rewards has wonderful customer service and we love partnering with them. We are very pleased with the app and support we receive. Thank you!
We were happy to help! Thanks so much for taking the time to leave a review. Don't hesitate to reach back out if there is anything else we can help you with!
great app and good support system! Customers relate easily with it and allows for specific branding opportunities
Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊
Lisa - Smile Team ✨
Update, Thank you to Smile for being flexible and working with small business.
*Like many other small businesses here, we're looking for an alternative after the huge price hike. We're not using any of the features of the highest tier plan except the points.*
Thank you for taking the time to leave us your feedback. It is helpful for us to learn how we can improve for small businesses. I've reached out via email to see if we can help resolve this situation for you.
We just implemented the free version to test the waters on our shop, allbabyorganics.com. Set up was a breeze and took all of 15 minutes! Time will tell, but this app looks very promising and we're expecting it to help drive traffic and customer loyalty! If it works as planned, we'll definitely consider the upgrade to 'Basic' or higher based on our experience thus far!
I really love this app and their quick and helpful service, thanks!!! You are great! Our customers love the loyalty program as well!
Hey Annie! Thanks so much for the five-star rating! 🤗