Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,529)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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Excellent communication and support from David @ Smile
Thank you for your kind words. We think David is excellent too.
Cheers
The Smile team
This is a very good app.I love it !
I came across an issue regarding a customer not receiving their rewards points accordingly, and the rep Tess provided me with a very detailed response and helped with troubleshooting the issue efficiently! The issue turned out to be due to the customer and not the app itself! Thank you so much for your support!
Tess is rock star! We are so lucky to have her in our team and so happy to hear that the issue was resolved quickly. We're always here to support you!
Smile.io is very intuitive and a great value adds to our brand. I love how responsive their support team is, Andrea from Smile was very helpful and answered all my questions with confidence and ease. Thank you!
Thank you so much for your 5-star review 💖
We work hard to provide a good support experience - so we really appreciate this! 😄
The reps are very helpful, especially Jade! =D
Thanks for leaving a review! We agree that Jade is indeed excellent 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Jade and Joshua have been great. We had an issue and he has helped sort out a plan for us to make this work better for our customers
It was a pleasure helping today! Thanks so much for taking the time to leave a review :) -Jade <3
Love this app!! It is very easy to use! If you need help, they have a quick and amazing team that will help you solve any issue!
I highly recommend this app!
Excellent! All the important features needed for loyalty schemes. The social media options are great...
Very easy to use. I was able to watch a YouTube video and figure it out on the first try. Still making sure I have it all correct. So far so good
Thank you so much for taking the time to write this review 🤩
Really good app and the best loyalty program for Shopify by far. Super intuitive and support is extremely knowledgable. Zero hesitation in recommending this app for any store owner!
Thanks for the kind words and recommendation about our app and our stellar support team! It means so very much 🙏
Yours in Loyalty,
✨ The Smile Support Team ✨