Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,566)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

Edited October 4, 2021

Easy to use and love how happy our customers were to earn rewards for shopping. Customer support is always available as well.

vivalabonita
United States
Almost 3 years using the app
Smile.io replied June 8, 2021

Thank you so much for leaving us a review! Our Free Plan is a great starting point, and we have many merchants who have successfully launched their rewards program while on this plan. If you ever have any questions on how you can fully utilize your free plan in the future, please feel free to reach out to us!

Edited January 12, 2018

Great app - works very well, seems to encourage customers to like, follow, share & review :)

Bloomtown Botanicals
United Kingdom
Almost 3 years using the app
May 27, 2016

Great product, simple to setup. Rewards points service was up and running almost immediately!

Capital Smarthomes
Australia
Almost 3 years using the app
April 1, 2020

i really stand by this app! the point system is a fun way to get your customers to buy more and the refferals are great for new customers

My Buddy Finder Shop
Belgium
Almost 3 years using the app
Smile.io replied April 3, 2020

Thank you so much for your 5-star rating and this amazing review 💖

February 17, 2019

This app is amazing! Our customers LOVE being rewarded for their loyalty. I would highly recommend getting this app.

HorseFeathers Jewelry & Gifts
United States
Almost 3 years using the app
Smile.io replied March 26, 2019

Thank you for the 5-star review and for your feedback! We're always trying to improve our product to make it the best it can be for merchants like you. :)

September 25, 2023

We've been happy with the app so far. Customer service is responsive via chat, which is very helpful. Would recommend.

High Plains Prospectors
United States
Almost 3 years using the app
Smile.io replied September 26, 2023

Thank you so much for your kind review we really appreciate it. 🙏

Please let us know if there is anything else we can do to help.

Cheers,
The Smile team 💛

September 15, 2021

Amazing app. Way better than the other rewards apps out there that I have used or interacted with. Customer service is A+++ and, if you're looking to transition from another Rewards platform, they're super helpful in making the transition super smooth.

Ethos
United States
Almost 3 years using the app
Smile.io replied September 16, 2021

We're so glad to hear that your experiencing with setting up was so smooth✨
Thanks so much for leaving us this review!

September 21, 2023

Great, reliable app with excellent customer service. Thanks for all your help!

Stolen Stitches
Ireland
Almost 3 years using the app
Smile.io replied September 22, 2023

Thank you so much for your kind review we really appreciate it. 🙏

Please let us know if there is anything else we can do to help.

Cheers,
The Smile team 💛

October 8, 2016

Easy to implement and simple for my shoppers! can't wait to get started with it!

Burble Baby
United Kingdom
Almost 3 years using the app
February 28, 2017

Does what it says, seamlessly!

Carrackvape
Canada
Almost 3 years using the app