Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,662)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

June 27, 2018

This is a very good app.I love it !

Lanzonia
China
About 3 years using the app
April 25, 2022

Always speedy, great customer service when we've ran into any issues! We've had a great experience with the free version and definitely considering upgrading to paid in the future.

Trudy's Hallmark
United States
About 3 years using the app
Smile.io replied April 25, 2022

Great chatting with you today, glad I was able to help! Thank you so much for your feedback! -Joshua

March 11, 2022

We've been with SMILE for as long as we can remember! Super great app + Excellent customer service!

LING Skincare
United States
About 3 years using the app
Smile.io replied March 14, 2022

Thank you SO much for your lovely review 💖 We're so flattered 😭
Please don't hesitate to reach out to us whenever if we can help with anything at all!

Edited November 9, 2021

I am a small business that uses this program to add to our customer experience. I have not launched our business just yet but this company is extremely easy to contact when I have questions. Recently I needed to know the specific difference between guest and member status. They answered my question in detail within a couple minutes. I 100 percent recommend this app. www.urijahjevann.com

Urijah Jevann
United States
About 3 years using the app
Smile.io replied November 10, 2021

Thank you so much for your review 💖
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

Edited May 12, 2022

Jade and Joshua have been great. We had an issue and he has helped sort out a plan for us to make this work better for our customers

Poppy's Picnic
United Kingdom
About 3 years using the app
Smile.io replied April 20, 2022

It was a pleasure helping today! Thanks so much for taking the time to leave a review :) -Jade <3

May 31, 2016

Love this app!! It is very easy to use! If you need help, they have a quick and amazing team that will help you solve any issue!

I highly recommend this app!

Bentbycourtneyjewelry
United States
About 3 years using the app
October 17, 2023

Excellent communication and support from David @ Smile

Caterline
United Kingdom
About 3 years using the app
Smile.io replied October 18, 2023

Thank you for your kind words. We think David is excellent too.

Cheers

The Smile team

March 19, 2016

Excellent! All the important features needed for loyalty schemes. The social media options are great...

Saifmodesty
United Kingdom
About 3 years using the app
June 19, 2021

Very easy to use. I was able to watch a YouTube video and figure it out on the first try. Still making sure I have it all correct. So far so good

Designs By Us 2021
United States
About 3 years using the app
Smile.io replied June 19, 2021

Thank you so much for taking the time to write this review 🤩

August 27, 2021

Five stars for a very prompt reply from the support staff even before I started using the app. Will update my review once I try out the app.

Croatia Honestly
United Kingdom
About 3 years using the app
Smile.io replied August 28, 2021

Thanks for sharing your kind and honest feedback :) We'd love it if you could come back and update the review once you've had some more time with the app! 🙏