Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,516)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

December 4, 2020

This app has a lot of funcionalities and its very flexible to the different needs of any shop. Great customer service, with great disposition and quickness!

Corrales del Sur
Chile
About 3 years using the app
Smile.io replied December 4, 2020

Thank you for sharing your feedback, and also for the kind words! 🙌 It was a pleasure learning about your store and helping you get set up :)

February 19, 2016

Amazing App! Everyone is very thankful for your services! Free? Wow. Your team is the best! Keep up the great work!

Khromato Com
United States
About 3 years using the app
June 13, 2016

I like this app because it was easy to set up and like the support from the app team members.

Lalaliv
United States
About 3 years using the app
November 2, 2016

great app helps attract customers

Pups 5th Avenue
United States
About 3 years using the app
June 23, 2022

I received help with redeeming rewards points. The matter was fixed within minutes. Excellent service!

Blooming Boutique Beads
United States
About 3 years using the app
Smile.io replied June 23, 2022

Thanks for taking the time to leave a review, it was a pleasure helping you today :) <3 Jade

July 22, 2016

so far so fab! super easy to work with ! i can not wait to see it in action!

Saucebox Cosmetics
United States
About 3 years using the app
November 24, 2016

Great App.
Easy to use and will hopefully help grow my business.

Bodyboarddepo
United Kingdom
About 3 years using the app
Edited July 15, 2020

I am super happy! The high-level of responsiveness and support that smile.io provides is EXEMPLARY. I particularly have to call out Andrea Lozzi, who provided the best sales through implementation support I have ever experienced with any app developer on Shopify. I highly recommend this company and also appreciate their support team!

Keto-BEAM
United States
About 3 years using the app
Smile.io replied March 3, 2020

Thank you for your 5-star rating and recommendation! Glad to hear that Andrea was such a great help! ✨

November 17, 2016

Very easy to set up. It also seems very easy to manage, i love it.

Cream City Soap Company
United States
About 3 years using the app
Edited January 29, 2024

I'm really pleased with David's service, he's smart and always get question right away! smooth and efficient & professional communication, high rec smile yay!

BloomChic
United States
About 3 years using the app
Smile.io replied September 15, 2022

Thank you so much for the kind words! 😊 I appreciate you taking the time to leave a review, it is always a pleasure chatting. Wishing you continued success! 💫

Cheers,
Joshua - Smile Team 🧙‍♂️