Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,662)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

Edited August 14, 2020

Luxurious Littles, LLC has been with Smile for almost a year now and I absolutely love this app. I was considering changing because I switched my subscription platform, well there was no need. Customer service was top notch (I love being able to chat online), Smile has so many options for rewards and point opportunities not to mention Tess helped me connect Smile with my new platform. This has indeed made me "Smile".

Luxurious Littles, LLC
United States
About 3 years using the app
Smile.io replied August 14, 2020

Ah - that really is wonderful to hear. Thank you so much for taking the time to leave us this lovely review! 💖

October 19, 2020

Fantastic rewards program that integrates seamlessly with Shopify. Their customer service is extraordinary.

Goodmylk
India
About 3 years using the app
Smile.io replied October 19, 2020

Thank you so much for the five-star rating! Our team really appreciates your support! 😄

November 29, 2021

Smile provides one of the best customer services in the game. Loved the speed of troubleshooting and hand holding by Christian.

Dewzi
Canada
About 3 years using the app
Smile.io replied November 30, 2021

Thank you SO much for this lovely review 💖 We agree - Christian is absolutely amazing! 🤩
Please don't hesitate to reach out if we can help with anything else 🙌

October 20, 2023

The reps are very helpful, especially Jade! =D

Blissy
United States
About 3 years using the app
Smile.io replied October 24, 2023

Thanks for leaving a review! We agree that Jade is indeed excellent 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Edited September 5, 2019

It's a good free way to get new sign ups, followers and referral to try it. I have enjoyed using Smile for a while with their free plan and looking to leverage.

Mondosol Shop
Norway
About 3 years using the app
Edited March 30, 2022

We've used this rewards program for a couple years now. It's so easy to use and our customers find it is easy to use as well! We would recommend it.

YIREH
United States
About 3 years using the app
Smile.io replied February 14, 2020

Thank you so much for your lovely review 💖 Glad you are enjoying the app!

September 29, 2017

I was totally lost with integrating MailChimp with Smile.io and Maggie was a lifesaver! Immediately responsive, very helpful and awesome! I always have the best customer service with Smile.io.

Iconicduo
United States
About 3 years using the app
April 21, 2023

excelente aplicación y el servicio a cliente muy bueno, te atienden se seguida, resuelven de inmediato y son muy amables.

Etérea
Mexico
About 3 years using the app
Smile.io replied April 21, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

February 16, 2022

Very Good service! Anytime I have a question, the Smile team help me to understand and the team is very nice.

Forever Mlle
Canada
About 3 years using the app
Smile.io replied February 16, 2022

We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time 💕

October 17, 2023

Fast and helpful.

Olive Kollection
United States
About 3 years using the app
Smile.io replied October 18, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖



Smile Team ✨