Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,519)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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I am super happy! The high-level of responsiveness and support that smile.io provides is EXEMPLARY. I particularly have to call out Andrea Lozzi, who provided the best sales through implementation support I have ever experienced with any app developer on Shopify. I highly recommend this company and also appreciate their support team!
Thank you for your 5-star rating and recommendation! Glad to hear that Andrea was such a great help! ✨
Very easy to set up. It also seems very easy to manage, i love it.
I'm really pleased with David's service, he's smart and always get question right away! smooth and efficient & professional communication, high rec smile yay!
Thank you so much for the kind words! 😊 I appreciate you taking the time to leave a review, it is always a pleasure chatting. Wishing you continued success! 💫
Cheers,
Joshua - Smile Team 🧙♂️
i like this app. it allows you to organize your rewards program the way you want it, looks nice, is easy, and the support is fast and good!
So far so good, I've only just added it, but it was an easy set up process. Even making the discount codes was pretty simple.
One thing I would suggest though - the paid services doesn't really cater to small businesses. For a lower cost with the same features as the free service I would be interested just to get the VIP Program. Could you possibly just do an add-on for VIP Program?
Really happy with this rewards app. Runs smoothly, has loads of customisation options and integrates with my email and review apps. Also the customer support is top notch.
That's great to hear that the customizations and integrations were beneficial for your goals! We'll let our customer support team know that you had a good experience. We're all in this together, trying to making something awesome happen ✨
This app DELIVERS! It is a genius idea backed with seamless integration!
Straightforward, simple rewards platform that's easy to set up and use. Good options for customizability and it's so straightforward customers can get it with no issue.
Thank you for your lovely review, we are really glad you found the app straightforward to use! We are looking forward to supporting your business with loyal customers! -Hannah & The Smile Team :)
A good app and a very good support. The app is easy to use and has good features for basic plan, i think it's good to start a business.
Thanks so much for leaving so quickly a review! We're so glad to hear that the support team was able to help out 💖
Worth while app for customer return