Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,519)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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At first, I thought I didn't really need the app but LET ME TELL YOU. I am so happy I downloaded it, it helps me so much with organizing my rewards.
The points system is really easy to use, you are in charge of everything and choose what you want to put in place (which for me was really important, I did not want a basic rewards system).
The app is really intuitive to use and the moment I had an issue Joana answered the chat so quickly I thought she was next to me. Also, the team is really nice (Joana & Tess) you can tell they really want to help, whether big or small businesses (like me).
100% recommend.
Thank you for sharing your kind feedback! 💖 It was our pleasure to help, we'll make sure Joana and Tess see this too :)
This app is very useful and Maggie from the support team was very helpful for several things that we needed help with.
We love rewarding our clients.
Indeed great stuff, indeed free, ideal for starter business like mine, thanks for making this available.
Thank you for the 5-star review! We're so glad to be able to help! ✨
I have been using this apps for months and it did helps me to increase my sales. Also, the customer service team is so good as they always attend to my questions and solve the problems for me. They are prompt with their response. Well done!!
Thank you so much for your kind words ❤️We're so happy that we could help increase your sales! Our customer service team will always be around to help if you need any assistance 😊
Amazing customer service from Jade! The app is pretty user friendly and mostly easy to integrate with select POS systems. The customer service has always been prompt and helpful!
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
The app functions perfectly and the support team are all rockstars, they always help and reply super quick!
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers! 🤩
What a great product! Encourages customers to spread the word about a new company is always helpful!
As a small business, using Smile helps us attract and retain customers from all over North America. Customers love using points to get a discount on our supplies and glass! If I have any issues with something that Shopify has changed, I always get a quick response from the support team at Smile.
Thank you so much for taking the time to leave us this lovely review 💖 So glad you had a great experience with Joshua! :)
Great app and outstanding customer service! Very friendly staff who goes out of their way to help their clients. Thanks a lot!
Thank you so much for the five-star rating! We really appreciate the kind words! 😄