Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,519)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

Edited June 11, 2024

As a small business, using Smile helps us attract and retain customers from all over North America. Customers love using points to get a discount on our supplies and glass! If I have any issues with something that Shopify has changed, I always get a quick response from the support team at Smile.

Stained Glass Stuff
Canada
About 3 years using the app
Smile.io replied April 14, 2022

Thank you so much for taking the time to leave us this lovely review 💖 So glad you had a great experience with Joshua! :)

March 4, 2017

What a great product! Encourages customers to spread the word about a new company is always helpful!

Baby Leaf Covers
Canada
About 3 years using the app
October 19, 2020

Great app and outstanding customer service! Very friendly staff who goes out of their way to help their clients. Thanks a lot!

Mask Co.
Australia
Almost 3 years using the app
Smile.io replied October 19, 2020

Thank you so much for the five-star rating! We really appreciate the kind words! 😄

July 25, 2016

Fantastic app, friendly user easy to setup... suggest to all store owner

Kufnees
South Africa
Almost 3 years using the app
July 14, 2016

I just started this app and so far so great. It's very user friendly, there are no hidden chargers, and it's such a great idea and tool to build my business. Thank you so much Sweet Tooth for being so awesome!

Fordraptor1984
United States
Almost 3 years using the app
Edited October 4, 2021

Easy to use and love how happy our customers were to earn rewards for shopping. Customer support is always available as well.

vivalabonita
United States
Almost 3 years using the app
Smile.io replied June 8, 2021

Thank you so much for leaving us a review! Our Free Plan is a great starting point, and we have many merchants who have successfully launched their rewards program while on this plan. If you ever have any questions on how you can fully utilize your free plan in the future, please feel free to reach out to us!

Edited January 12, 2018

Great app - works very well, seems to encourage customers to like, follow, share & review :)

Bloomtown Botanicals
United Kingdom
Almost 3 years using the app
September 25, 2023

We've been happy with the app so far. Customer service is responsive via chat, which is very helpful. Would recommend.

High Plains Prospectors
United States
Almost 3 years using the app
Smile.io replied September 26, 2023

Thank you so much for your kind review we really appreciate it. 🙏

Please let us know if there is anything else we can do to help.

Cheers,
The Smile team 💛

May 27, 2016

Great product, simple to setup. Rewards points service was up and running almost immediately!

Capital Smarthomes
Australia
Almost 3 years using the app
April 1, 2020

i really stand by this app! the point system is a fun way to get your customers to buy more and the refferals are great for new customers

My Buddy Finder Shop
Belgium
Almost 3 years using the app
Smile.io replied April 3, 2020

Thank you so much for your 5-star rating and this amazing review 💖