Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,540)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

Edited October 10, 2024

resolved the query quickly and with clear instructions . the team are super helpful!

Heist Studios
United Kingdom
4 months using the app
Smile.io replied September 27, 2024

Thank you so much for leaving us a review! It means the world to us 😊

Lynn - Smile Team✨

Edited September 4, 2024

5 stars for customer service. I haven't had a chance to experience the app in a live store yet but had a billing issue that was resolved quickly and easily after reaching out to customer support. Can't speak to how the app functions quite yet, although installation and customization has been easy so far.

Bowling World
United States
28 days using the app
Smile.io replied August 10, 2024

Thanks for taking the time to leave us a review! 💛

August 25, 2024

Very good plug-in, the service attitude is also pretty good, worth trying

Tribesigns
United States
About 2 years using the app
Smile.io replied August 28, 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

The Smile Team✨

November 13, 2024

Easy to use and super responsive and helpful customer service!

Lee's Firewood
United States
3 months using the app
Smile.io replied November 15, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

November 9, 2024

Great customer service - ral people

Just Grapes
United Kingdom
5 months using the app
Smile.io replied November 11, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

Edited November 7, 2024

Love the support! Fast, helpful, easy to understand and follow. Exactly as support should be.

Lisa Gallagher was the Live Chat Rep and she was amazing. Fast, helpful, supportive. Everything you could ask for

Baraka Impact
Canada
4 months using the app
Smile.io replied August 10, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

September 6, 2024

Another wonderful customer support experience this time with Jade - who not only helped me start Smile with my second website but even went into the back end and recommended reward changes. MORE OF THIS!! It takes a village. Thank you Jade for your support!

Oh La La Cheri
United States
1 day using the app
Smile.io replied September 9, 2024

Thank you for taking the time to leave a review and for all of the kind words! 💖

Shelby - Smile Team ✨

October 22, 2024

Thank you very much! Quick to respond to questions and resolve them

VapeBest
Canada
4 months using the app
Smile.io replied October 23, 2024

Thank you for taking the time to leave this lovely review!

September 7, 2024

Application gratuite et très intuitive, facile à mettre en place.

VIP
Portugal
7 months using the app
Smile.io replied September 9, 2024

Thank you so much for 5 stars!

Shelby - Smile Team ✨

July 28, 2024

Smile is so great with their service and support. super easy to use platform and extremely friendly, helpful, and prompt support.

Miseczki
United States
Over 1 year using the app
Smile.io replied July 30, 2024

We smiled reading this review! Thank you so much :)