Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

November 7, 2024

I love the app so far and also love that there is live help when I have questions.

My Store
United States
29 days using the app
Smile.io replied November 9, 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

September 26, 2024

Joana did great she give us a lot of input to optimise our smile program:)

Lifters Wear
Germany
Over 3 years using the app
Smile.io replied September 27, 2024

Thanks so much for taking the time to leave this review! We really appreciate the kind words and are so happy to hear Joana was able to help you optimize your program 💪

Lynn - Smile Team ✨

November 19, 2024

The app is pretty good, but twice a year I look at other review apps to see if i can reduce my monthly costs. Its nearly the same as Klaviyo email system but does not have the same functionality. We have had the app for ages and there doesnt seem to be any more obvious innovation. But hey the devil ya know..... The support team is awesome, responsive, i guess thats what i am paying for?

BodyFX
New Zealand
7 days using the app
Smile.io replied November 21, 2024

Thank you for your review! Someone has reached out to learn more about how we can give you the most value while you're using Smile :)

August 27, 2024

I got the free version and is so easy to use. Customer service is ready to help you every time you need.

aeCore® Backers
United States
About 2 years using the app
Smile.io replied August 29, 2024

Thanks so much for rating us 5/5 stars! We truly appreciate you taking the time to do this 🙂

Yours in Loyalty,

✨ The Smile Team ✨

October 2, 2024

I have had all my questions answered in a timely manner. And when I was not able to answer back quickly, once I responded, another team member took over and knew what to do!

Simply Kreative Designs
United States
16 days using the app
Smile.io replied October 4, 2024

Thank you for leaving us a review, we appreciate it! 💖

Smile Team ✨

October 10, 2024

Very Helpful! Thank you!

Sunshine Tienda®
United States
About 4 years using the app
Smile.io replied October 12, 2024

Thank you for the 5 star review!

Smile Team ✨

December 13, 2024

Great app and customer service whenever I need it.

Wendy Meadows
United States
7 months using the app
Smile.io replied December 15, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

October 29, 2024

There are some things when setting up the program that may not be as straight forward as they seem. I am thankful for the step by step help on the backend.

Destined Wear - Destined 2 Connect
United States
3 days using the app
Smile.io replied October 31, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

October 17, 2024

Our store no longer needed this functionality, but the customer service was prompt and helpful

Belly Bandit
United States
Almost 4 years using the app
December 8, 2024

Excellent service!

Mr. Tools
United States
About 4 years using the app
Smile.io replied December 10, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨