Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,502)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

August 4, 2024

Super helpful app to work with, and customer service is A+++
It's really helped our Loyalty customers, and we can't imagine not having it going forward!

Your Skincare Source
United States
3 months using the app
Smile.io replied August 6, 2024

Thank you for taking the time to leave a review! We really appreciate the 5-star rating! 💛

July 31, 2024

We received a professional supported through Hannah. Nothing to complain.

Doonails
Cyprus
Over 3 years using the app
Smile.io replied August 2, 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

August 6, 2024

I had an issue and they were quick to respond to my chat and fix it!

ULAH
United States
About 2 years using the app
Smile.io replied August 8, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

August 19, 2024

Great app with great customer support, especially Cole!

Collagen For Her
United States
About 3 years using the app
Smile.io replied August 31, 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

Edited October 10, 2024

resolved the query quickly and with clear instructions . the team are super helpful!

Heist Studios
United Kingdom
4 months using the app
Smile.io replied September 27, 2024

Thank you so much for leaving us a review! It means the world to us 😊

Lynn - Smile Team✨

September 11, 2024

It does not appear to be working for me as yet. I was concerned that it was not working on my shopify, but it is. Thank you Andrea for your help tonight.

River Jewels LLC
United States
5 months using the app
Smile.io replied September 15, 2024

Thank you for your review and feedback here. Someone will reach out to discuss this further with you :)

September 6, 2024

Another wonderful customer support experience this time with Jade - who not only helped me start Smile with my second website but even went into the back end and recommended reward changes. MORE OF THIS!! It takes a village. Thank you Jade for your support!

Oh La La Cheri
United States
1 day using the app
Smile.io replied September 9, 2024

Thank you for taking the time to leave a review and for all of the kind words! 💖

Shelby - Smile Team ✨

September 7, 2024

Application gratuite et très intuitive, facile à mettre en place.

VIP
Portugal
7 months using the app
Smile.io replied September 9, 2024

Thank you so much for 5 stars!

Shelby - Smile Team ✨

July 3, 2024

Its a Must Have app for our store. The best this is that it engages the customer to buy again from us and not hopping on other websites.
They get motivated for buying more by the rewards they are getting by this app. I truly recommend this app. it is a win win situation for both sides. It really puts a smile on both customers and sellers as well!

Wine Chateau
United States
Over 7 years using the app
Smile.io replied July 6, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

October 22, 2024

Great App, great service. We highly recommend it, for your store and for your customers.

PERGAMINO | COLOMBIA
Colombia
28 days using the app
Smile.io replied November 1, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖