Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,644)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.
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Lynn is amazing! She was able to quickly understand my problem and offered a solution that worked very well! Great customer service from Lynn. :)
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Our store no longer needed this functionality, but the customer service was prompt and helpful
There are some things when setting up the program that may not be as straight forward as they seem. I am thankful for the step by step help on the backend.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Great assistance! Very quick to respond to our ask for help and quick to ask questions and followup. Great product :)
Thank you for your lovely review! We are glad to hear you're having a great experience so far :)
Jade was great help and provided 5 star service in getting our program up and running!
Thanks for leaving a review! We agree that Jade is indeed excellent 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Jade was a great help to me. Super-fast response as well.
a good app for your store's customer retention
Thank you for your review! We appreciate you taking the time to leave it.
We've been using Smile for a few years and we really like the features and design. Above all, the customer service from Andrea and Hannah have been amazing. Always helpful and they do their best to solve any issues that we might have. Great job, guys!
We are so glad you're loving the features & the service - we hope to continue to help you for many years to come :)
-Hannah & Andrea
Smile's customer service is great. We hope to offer varied points-to-discount redemption options for each VIP tier in the future, allowing each tier a different maximum discount achievable through points.
Thank you for your review and your insightful feedback about our features! We hope you enjoy using our app :)
Lori was super helpful with all my questions on the VIP programs.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨