Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,519)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

July 25, 2016

Fantastic app, friendly user easy to setup... suggest to all store owner

Kufnees
South Africa
Almost 3 years using the app
July 14, 2016

I just started this app and so far so great. It's very user friendly, there are no hidden chargers, and it's such a great idea and tool to build my business. Thank you so much Sweet Tooth for being so awesome!

Fordraptor1984
United States
Almost 3 years using the app
Edited October 4, 2021

Easy to use and love how happy our customers were to earn rewards for shopping. Customer support is always available as well.

vivalabonita
United States
Almost 3 years using the app
Smile.io replied June 8, 2021

Thank you so much for leaving us a review! Our Free Plan is a great starting point, and we have many merchants who have successfully launched their rewards program while on this plan. If you ever have any questions on how you can fully utilize your free plan in the future, please feel free to reach out to us!

Edited January 12, 2018

Great app - works very well, seems to encourage customers to like, follow, share & review :)

Bloomtown Botanicals
United Kingdom
Almost 3 years using the app
September 25, 2023

We've been happy with the app so far. Customer service is responsive via chat, which is very helpful. Would recommend.

High Plains Prospectors
United States
Almost 3 years using the app
Smile.io replied September 26, 2023

Thank you so much for your kind review we really appreciate it. 🙏

Please let us know if there is anything else we can do to help.

Cheers,
The Smile team 💛

May 27, 2016

Great product, simple to setup. Rewards points service was up and running almost immediately!

Capital Smarthomes
Australia
Almost 3 years using the app
April 1, 2020

i really stand by this app! the point system is a fun way to get your customers to buy more and the refferals are great for new customers

My Buddy Finder Shop
Belgium
Almost 3 years using the app
Smile.io replied April 3, 2020

Thank you so much for your 5-star rating and this amazing review 💖

September 21, 2023

Great, reliable app with excellent customer service. Thanks for all your help!

Stolen Stitches
Ireland
Almost 3 years using the app
Smile.io replied September 22, 2023

Thank you so much for your kind review we really appreciate it. 🙏

Please let us know if there is anything else we can do to help.

Cheers,
The Smile team 💛

February 17, 2019

This app is amazing! Our customers LOVE being rewarded for their loyalty. I would highly recommend getting this app.

HorseFeathers Jewelry & Gifts
United States
Almost 3 years using the app
Smile.io replied March 26, 2019

Thank you for the 5-star review and for your feedback! We're always trying to improve our product to make it the best it can be for merchants like you. :)

October 4, 2023

Quick and very thorough response! Thank you!

The Rothfeld Apothecary
United States
Almost 3 years using the app
Smile.io replied October 5, 2023

We appreciate your kind words and taking the time to leave a review. We are always here when you need us!