Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,528)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

September 25, 2023

We've been happy with the app so far. Customer service is responsive via chat, which is very helpful. Would recommend.

High Plains Prospectors
United States
Almost 3 years using the app
Smile.io replied September 26, 2023

Thank you so much for your kind review we really appreciate it. 🙏

Please let us know if there is anything else we can do to help.

Cheers,
The Smile team 💛

February 17, 2019

This app is amazing! Our customers LOVE being rewarded for their loyalty. I would highly recommend getting this app.

HorseFeathers Jewelry & Gifts
United States
Almost 3 years using the app
Smile.io replied March 26, 2019

Thank you for the 5-star review and for your feedback! We're always trying to improve our product to make it the best it can be for merchants like you. :)

September 21, 2023

Great, reliable app with excellent customer service. Thanks for all your help!

Stolen Stitches
Ireland
Almost 3 years using the app
Smile.io replied September 22, 2023

Thank you so much for your kind review we really appreciate it. 🙏

Please let us know if there is anything else we can do to help.

Cheers,
The Smile team 💛

October 4, 2023

Integrates with everything and works fantastic.

USAMM
United States
Almost 3 years using the app
Smile.io replied October 5, 2023

Thanks for leaving a review! We are glad that you find Smile fantastic :)

Let us know if there is anything we can do for you!

September 15, 2021

Amazing app. Way better than the other rewards apps out there that I have used or interacted with. Customer service is A+++ and, if you're looking to transition from another Rewards platform, they're super helpful in making the transition super smooth.

Ethos
United States
Almost 3 years using the app
Smile.io replied September 16, 2021

We're so glad to hear that your experiencing with setting up was so smooth✨
Thanks so much for leaving us this review!

October 4, 2023

Quick and very thorough response! Thank you!

The Rothfeld Apothecary
United States
Almost 3 years using the app
Smile.io replied October 5, 2023

We appreciate your kind words and taking the time to leave a review. We are always here when you need us!

October 8, 2016

Easy to implement and simple for my shoppers! can't wait to get started with it!

Burble Baby
United Kingdom
Almost 3 years using the app
February 28, 2017

Does what it says, seamlessly!

Carrackvape
Canada
Almost 3 years using the app
June 26, 2020

This is the PERFECT solution for my business! I recently switched from Square to Shopify and I have struggled to find a loyalty program that would mimic what I had. After testing a few that did not work at all and were outrageously expensive.. I find Smile. I also found Maggie!! She was absolutely wonderful in helping me set up my online and POS rewards. I am so grateful for help. It's one area of my conversion that is going smoothly! Thanks Maggie!!!! Sheri

Spitting Image Boutique and Gifts
United States
Almost 3 years using the app
August 11, 2022

Smile is a straight forward way for us to reward our returning customers, the program was easy and quick to setup.

Tabletop Supply
United Kingdom
Almost 3 years using the app
Smile.io replied August 11, 2022

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community ✨