Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,664)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

October 31, 2018

This app is very useful and Maggie from the support team was very helpful for several things that we needed help with.

MudLOVE
United States
About 3 years using the app
Edited October 15, 2016

We love rewarding our clients.

Kings Rush
United States
About 3 years using the app
November 9, 2021

This app is so user friendly and easy to integrate on your website. So many different features and custom options. The customer service is great and they have a lot of ressources available to help you achieve your goals. The possibilities are endless! Very happy with our choice :)

Squish Candies Canada
Canada
About 3 years using the app
Smile.io replied November 9, 2021

Thank you so much for leaving us this amazing review 💖 We're happy to hear that you're enjoying the app!

March 8, 2020

Indeed great stuff, indeed free, ideal for starter business like mine, thanks for making this available.

FancyButFunctional
Hungary
About 3 years using the app
Smile.io replied March 9, 2020

Thank you for the 5-star review! We're so glad to be able to help! ✨

September 21, 2022

The app functions perfectly and the support team are all rockstars, they always help and reply super quick!

PureArts
Canada
About 3 years using the app
Smile.io replied September 22, 2022

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers! 🤩

July 24, 2023

Amazing customer service from Jade! The app is pretty user friendly and mostly easy to integrate with select POS systems. The customer service has always been prompt and helpful!

el be goods
United States
About 3 years using the app
Smile.io replied July 26, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

March 4, 2017

What a great product! Encourages customers to spread the word about a new company is always helpful!

Baby Leaf Covers
Canada
About 3 years using the app
Edited June 11, 2024

As a small business, using Smile helps us attract and retain customers from all over North America. Customers love using points to get a discount on our supplies and glass! If I have any issues with something that Shopify has changed, I always get a quick response from the support team at Smile.

Stained Glass Stuff
Canada
About 3 years using the app
Smile.io replied April 14, 2022

Thank you so much for taking the time to leave us this lovely review 💖 So glad you had a great experience with Joshua! :)

April 26, 2022

I talked to a wonderful lady named Jade who thoroughly answered all of my questions regarding the rewards program! She was very kind, patient, and informative. Definitely recommend using this app!!

genovie MD
United States
Almost 3 years using the app
Smile.io replied April 26, 2022

It was an absolute pleasure assisting you today! Super happy I could help :) -Jade <3

December 23, 2021

Awesome App! Great customer service! OMG, I'm glad I came across this app. Definitely adds more quality to my store. Thank you Smile!

Bluxum
United States
Almost 3 years using the app
Smile.io replied December 28, 2021

So happy to hear that you were happy with our customer service 💖 Thank you so much for taking the time to leave us this lovely review!