Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,667)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

July 24, 2023

Amazing customer service from Jade! The app is pretty user friendly and mostly easy to integrate with select POS systems. The customer service has always been prompt and helpful!

el be goods
United States
About 3 years using the app
Smile.io replied July 26, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

March 4, 2017

What a great product! Encourages customers to spread the word about a new company is always helpful!

Baby Leaf Covers
Canada
About 3 years using the app
Edited June 11, 2024

As a small business, using Smile helps us attract and retain customers from all over North America. Customers love using points to get a discount on our supplies and glass! If I have any issues with something that Shopify has changed, I always get a quick response from the support team at Smile.

Stained Glass Stuff
Canada
About 3 years using the app
Smile.io replied April 14, 2022

Thank you so much for taking the time to leave us this lovely review 💖 So glad you had a great experience with Joshua! :)

April 26, 2022

I talked to a wonderful lady named Jade who thoroughly answered all of my questions regarding the rewards program! She was very kind, patient, and informative. Definitely recommend using this app!!

genovie MD
United States
Almost 3 years using the app
Smile.io replied April 26, 2022

It was an absolute pleasure assisting you today! Super happy I could help :) -Jade <3

December 23, 2021

Awesome App! Great customer service! OMG, I'm glad I came across this app. Definitely adds more quality to my store. Thank you Smile!

Bluxum
United States
Almost 3 years using the app
Smile.io replied December 28, 2021

So happy to hear that you were happy with our customer service 💖 Thank you so much for taking the time to leave us this lovely review!

October 27, 2023

Exceptional technical support provided. Lynn, in particular, was exceedingly kind and displayed proactive cooperation throughout our interaction. Thank you!

Blooming KOCO
United States
Almost 3 years using the app
Smile.io replied October 28, 2023

Thank you for your kind words 🙏 we will pass them on to Lynn 💛 , We think she is awesome too. 🤩

Cheers

The Smile team 💛

July 14, 2016

I just started this app and so far so great. It's very user friendly, there are no hidden chargers, and it's such a great idea and tool to build my business. Thank you so much Sweet Tooth for being so awesome!

Fordraptor1984
United States
Almost 3 years using the app
July 25, 2016

Fantastic app, friendly user easy to setup... suggest to all store owner

Kufnees
South Africa
Almost 3 years using the app
Edited October 4, 2021

Easy to use and love how happy our customers were to earn rewards for shopping. Customer support is always available as well.

vivalabonita
United States
Almost 3 years using the app
Smile.io replied June 8, 2021

Thank you so much for leaving us a review! Our Free Plan is a great starting point, and we have many merchants who have successfully launched their rewards program while on this plan. If you ever have any questions on how you can fully utilize your free plan in the future, please feel free to reach out to us!

Edited January 12, 2018

Great app - works very well, seems to encourage customers to like, follow, share & review :)

Bloomtown Botanicals
United Kingdom
Almost 3 years using the app