Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,528)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

Edited January 6, 2022

I haven't been using the app for long, but set up was easy and I have a feeling this is going to be huge for us.

4 H Mall
United States
Almost 3 years using the app
November 1, 2023

Really easy to use, and support is always really helpful. Just had a BFCM Prep call with Mackenzie Crary, and she was absolutely amazing - some fantastic ideas, well done!

Doll Face House of MakeUp
United Kingdom
Almost 3 years using the app
Smile.io replied November 3, 2023

Thanks so much for taking the time to leave this review! We agree that Mackenzie is exceptional 🤩🤩🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!

Smile Team ✨

April 12, 2016

So far, This app makes me life so much easier!

Coquette Couture
United States
Almost 3 years using the app
Edited May 19, 2018

We don't usually leave reviews for apps. We gave this app about a year on the Small Business plan. It didn't come cheap, but the results are starting to show. We integrated the app with our review app (yotpo) and they work great together. We love our customers and we want them to feel the love as well. This app is a great way to show it. Gets our customers more involved than your typical coupon. Thanks Smile.io

Makolet
United States
Almost 3 years using the app
November 15, 2023

Great customer support around the clock.

BeautyWellness.ca
Canada
Almost 3 years using the app
Smile.io replied November 16, 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

April 8, 2016

Nice app. It helped us to grow our business by rewwarding our customers. Many thanks,

Smart Sinbad
United Kingdom
Almost 3 years using the app
February 1, 2022

This app has been a great addition to our website as a loyalty program for our customers. The customer service is super fast and extremely helpful! I would highly recommend.

Good Medicine Beauty Lab
United States
Almost 3 years using the app
Smile.io replied February 3, 2022

We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time 💕

October 28, 2020

This app is easy to set up. I can't wait for my customers to start earning points. I love how everything is easy and less work for the business owner to do.

Soulful Drip
United States
Almost 3 years using the app
Smile.io replied November 2, 2020

Thank you for the review! We've worked really hard to make Smile as easy to use as possible. We appreciate the 5-star rating! 😄

Edited September 3, 2016

Super easy to set up, can't wait to see it in action. Would like a better way to preview what the upgrade options actually look like to help evaluate the upsell.

Espresso Addiction
United States
Almost 3 years using the app
April 25, 2023

Smile is working well for us so far, and a big part of my rating because their support team is very responsive. If one team member isn't online then another will tag in to fill in the gaps, which is much appreciated!

Thanks Smile team for your work!

BalmLabs
United States
Almost 3 years using the app
Smile.io replied April 25, 2023

Thanks so much for taking the time to leave this kind review 😊

Smile Team ✨