Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,520)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

April 8, 2016

Nice app. It helped us to grow our business by rewwarding our customers. Many thanks,

Smart Sinbad
United Kingdom
Almost 3 years using the app
February 1, 2022

This app has been a great addition to our website as a loyalty program for our customers. The customer service is super fast and extremely helpful! I would highly recommend.

Good Medicine Beauty Lab
United States
Almost 3 years using the app
Smile.io replied February 3, 2022

We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time 💕

October 28, 2020

This app is easy to set up. I can't wait for my customers to start earning points. I love how everything is easy and less work for the business owner to do.

Soulful Drip
United States
Almost 3 years using the app
Smile.io replied November 2, 2020

Thank you for the review! We've worked really hard to make Smile as easy to use as possible. We appreciate the 5-star rating! 😄

Edited September 3, 2016

Super easy to set up, can't wait to see it in action. Would like a better way to preview what the upgrade options actually look like to help evaluate the upsell.

Espresso Addiction
United States
Almost 3 years using the app
April 25, 2023

Smile is working well for us so far, and a big part of my rating because their support team is very responsive. If one team member isn't online then another will tag in to fill in the gaps, which is much appreciated!

Thanks Smile team for your work!

BalmLabs
United States
Almost 3 years using the app
Smile.io replied April 25, 2023

Thanks so much for taking the time to leave this kind review 😊

Smile Team ✨

May 28, 2017

Amazing app. Great options for start-up online stores and user-friendly. I tried other loyalty apps, and by far, Sweet Tooth is my favorite.

Women Of Powerlifting
United States
Almost 3 years using the app
Edited May 18, 2022

We did a ton of research before choosing an app to enable a rewards/loyalty program, and I can confidently say 2+ years in that we chose the right one! Smile offers a great mix of value and features, and the team is always super responsive and helpful - going above and beyond to help you build your brand. The UI/design is unmatched by any other app at this price point (especially "out of the box") which is really important when establishing trust and strengthening brand recognition. I would definitely recommend trying them out (especially if you have a small team)!

harpersage.com
United States
Almost 3 years using the app
Smile.io replied September 9, 2021

Thanks for sharing your kind words! We're so happy that you chose us, and are seeing value already! 🥰

May 18, 2016

AMAZING APP. All apps should be like this one. If I could give them 100000 stars I would

Pimpos Australia
Australia
Almost 3 years using the app
Edited September 13, 2017

This app is the best. I love it. It's easy to use and my customers love the rewards. Excellent app! I would like to suggest the option of allowing us to email users a rewards email that reminds them of the rewards they have accumulated.

Real Life Rosary
United States
Almost 3 years using the app
February 24, 2016

Very easy to setup!!! User friendly - I love it!

Signature For Women
United States
Almost 3 years using the app