Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,521)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

May 7, 2016

Super Easy to set up, can't wait to see what this does to our repeat online business.

Gl Fashions Footwear
Canada
Almost 3 years using the app
October 18, 2016

Awesome way to reward customers loyalty. Plenty of options to set up the reward program just the way you want it.

Tims Pinball Mods
United States
Almost 3 years using the app
March 20, 2017

awesome love it so far i hope that my customers will love it as well

Barnlife Tees
United States
Almost 3 years using the app
November 22, 2016

Amazing customer service! Super helpful throughout the process of set-up and even with issues that come up along the way. Quick to respond and patient in helping solve the problems!

Fashionest 2
United States
Almost 3 years using the app
April 6, 2016

Easy to setup, Simple and nice! We had used other loyalty program before and honestly this one is much better! Strongly recommending!

Skin18com
United States
Almost 3 years using the app
March 11, 2021

Simple and easy to use.
Has allowed me to create a program that works for my business (for free!)
Can't wait to try paid features in a few months.

Kinetic Sports
Canada
Almost 3 years using the app
Smile.io replied March 12, 2021

Thank you so much for the 5-star review ✨Excellent to hear that Smile was super easy to setup!

November 9, 2023

Great customer service. Quick and efficient. Very easy to use app and really engages our customers to get their points.

Nubian Hueman
United States
Almost 3 years using the app
Smile.io replied November 10, 2023

Thank you for taking the time to leave your review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

May 12, 2022

The app works very well and the customer support replies quickly. Would definitely recommend this app.

Aurum Brothers
Netherlands
Almost 3 years using the app
Smile.io replied May 12, 2022

Thank you so much for taking the time to leave us a review! We are stoked to hear you are loving the app! We look forward to continuing to help your business grow! 🚀

Cheers,
Joshua - Smile Team 🧙‍♂️

May 24, 2017

So Far so Good, Really helpful Staff. Responsive to all my questions starting up our loyalty. The is our first time running a loyalty program and worried about how to transition our customers without giving too much. Was deciding between Sweettooth and Loyalty Lion, even though Loyalty lion had more features, we felt that location being in the states, mobile version was more fluid and refined, and overall eagerness to help answer all our questions Sweettooth was the better choice. And we are so far happy with our decision.

Bargain Bows
United States
Almost 3 years using the app
May 5, 2022

Super easy to use. I was able to integrate Smile seamlessly, and it helped us provide better service to our customers by understanding their purchases and rewarding them for their loyalty! Also, the customer service is amazing - I was able to get my questions answered so quickly so I could get up and running in no time. Highly recommended for any small business!

Iremia Skincare
Canada
Almost 3 years using the app
Smile.io replied May 5, 2022

Thank you so much for taking the time to leave a review, it was a pleasure assisting you today :) -Jade <3