Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,519)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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The app works very well and the customer support replies quickly. Would definitely recommend this app.
Thank you so much for taking the time to leave us a review! We are stoked to hear you are loving the app! We look forward to continuing to help your business grow! 🚀
Cheers,
Joshua - Smile Team 🧙♂️
So Far so Good, Really helpful Staff. Responsive to all my questions starting up our loyalty. The is our first time running a loyalty program and worried about how to transition our customers without giving too much. Was deciding between Sweettooth and Loyalty Lion, even though Loyalty lion had more features, we felt that location being in the states, mobile version was more fluid and refined, and overall eagerness to help answer all our questions Sweettooth was the better choice. And we are so far happy with our decision.
Super easy to use. I was able to integrate Smile seamlessly, and it helped us provide better service to our customers by understanding their purchases and rewarding them for their loyalty! Also, the customer service is amazing - I was able to get my questions answered so quickly so I could get up and running in no time. Highly recommended for any small business!
Thank you so much for taking the time to leave a review, it was a pleasure assisting you today :) -Jade <3
Really good just wish the upgrade wasnt so expensive :(
Had it for about a year now and have seen activity and customer retention due to this app. Best of all is that it is a powerful and free app with various ways for potential customers to earn points, such social likes and sharing, birthdays, customer referrals, purchasing points and new sign up points. Highly recommend this app.
I recently added the app and I must say the ease at which everything installed and got working is just phenomenal! Never thought adding such a complicated system would be so user-friendly and easy. Furthermore, totally blown away by their customer service. The help/support Sarah and Maggie provided were far past my expectations! I highly recoomend this app.
It's so great to hear about your setup journey! We're so glad that Maggie and Sarah were so helpful 💖
Love this program easy to navigate and create special offers for your clients!
Great app! Exactly what we were looking for. We are the first camping gear rental store to implement a loyalty rewards points program :)
I needed help customizing the emails that are sent to my customers & between the 2 reps that I worked with they turned out GREAT!
Thank you for taking the time to leave us a review 💖 So glad to hear about your nice experience with our live chat team!
Excellent platform-Smile team has always been extremely helpful with answering questions and providing solutions. I just worked with Jade and he also provided excellent help!
Thanks for leaving a review! We think Jade is pretty excellent too :)
Don't hesitate to reach back out if you have any questions. We're always here when you need us!