Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,519)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

August 16, 2021

I love this app! It provides my customers with ways to earn points while they shop which is a great incentive!

Milk & Honey Soaps
United States
Almost 3 years using the app
Smile.io replied August 17, 2021

We appreciate the feedback and wish you the best of luck with your store 🤗

September 13, 2017

Easy to set up and use. The clean interface is a plus!

Mei Cha
United States
Almost 3 years using the app
November 4, 2021

I appreciate the immediate assistance that the chat provides. The Smile Rep, Maria, was incredibly helpful and kind! Thanks guys!:)

CLK SUPPLIES, LLC
United States
Almost 3 years using the app
Smile.io replied November 5, 2021

Thank you SO much for this lovely review 💖 We agree - Maria is absolutely amazing! 🤩
Please don't hesitate to reach out if we can help with anything else 🙌

Edited November 18, 2021

My customers love the App but there are a few things that are not intuitive. I reached out to Tech Support because I had two customers in the last week who had problems with their rewards. The Tech Support through the Chat was quick and efficient. They had to check on something to answer one question but I got a full answer and a video on how to educate the customer on the problem. I was impressed with their thorough response and effort to really try to answer my questions. Thanks!

Zinnia Folk Arts
United States
Almost 3 years using the app
June 5, 2016

I think this will be really helpful. Seems very straight forward.

Pgcandles
United States
Almost 3 years using the app
January 18, 2017

Great App! Sweet Tooth has everything you need to create and run an amazing and incentivizing customer rewards program!

NaturalMeBeauty.com

Natural Me Beauty Box
United States
Almost 3 years using the app
April 22, 2016

Great Feature and love the updates.

Safivalleytest
United States
Almost 3 years using the app
October 13, 2016

Amazing!!! So easy to use and personalize to your needs!

Otto Leo
United States
Almost 3 years using the app
Edited May 19, 2017

So Far so good, I have spent this morning setting up and adding bulk discounts which can be found and explained by a video tutorial.
I am now manually adding additional points to my big spending customers.
We have without this app got a huge loyal following and returning purchasers, hopefully, this will increase my social share and attract new loyal customers to come on join us on our Rew clothing journey.
Well two days in and my customers are loving it will keep updating, I have also just installed the YOTPO review app to work along side the loyalty program.fingers crossed this brings in new and more revenue.
Rew- really easy wear ..... just button and go scarves

Rewclothing
United Kingdom
Almost 3 years using the app
October 21, 2021

Smile rewards service, usability and what it does for our customers and brand message is absolutely spot on!

Castle Arts UK
United Kingdom
Almost 3 years using the app
Smile.io replied October 21, 2021

Thanks so much for your kind words! Great to hear that you're loving Smile! 🙌