Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,665)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.
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Nice App. Its helping us retain clients and reward them for their continued loyalty.
Smile automates the process of rewarding our best customers for performing multiple different tasks. The integration with email, social & sales tools via shopify is first rate. It clearly adds to our bottom line each month and our customers tell us they feel more valued as a result of the perks they can accumulate. In terms of cost vs return the ROAS with Smile is definitely in the 20+ range. Oh, and the online support. 1st rate, they know the product inside out and always go the extra mile. I'm juts hoping i'm not giving too much away to our competitors....
Thank you so much for this amazing feedback! It was an absolute pleasure speaking with you, we look forward to continuing to help grow your business! 🚀 -Joshua
Sweet Tooth is a fantastic app for our store. It's flexible enough so your able to customize your program based on particular business model and the support is excellent if you need help along the way. highly recommended
So far so good! So easy to install! Really curious how the rewards will payout. Can't wait! And its free!
Great for incentivising my existing customers and creating a reason to repurchase for new customers. Easy to install and use. Also I really appreciated the Klaviyo guide to setting up an email flow to introduce new customers to the programme, which I was able to copy and complete in about 20mins. Thank you!
Thanks so much for leaving us a review 🙏
We're so glad to hear that the Klaviyo integration was easy to setup!
SUPER user friendly and easy to understand stats!! I so recommend this especially if you are a new store, they have a free trial to test it out!
Thank you so much for your review 💖 We really appreciate your recommendation!
Very basic features for the price... Not worth the money in my opinion. The UI is easy to navigate for users but in terms of value as a merchant, the features are lacking. Point collection is simple for users but if you want to do anything to incentivize users to actually use their points, you'll need to upgrade to the $200/ month plan. With that being said, basically all of the useful features are on the $200/ month plan. If you have the budget, go for it, but to me, the value just isn't there with what you're getting compared to other apps in our tech stack. I wish we would have looked into alternative options before committing to Smile. Hard to switch at this point.
Thanks for taking the time to leave us feedback and help us make Smile better. We have reached out to you personally via email to help you with this.
My question was answered quickly and the gal I chatted with was very pleasant.
We are so glad that you were able to get the help you needed quickly! Thank you for taking the time to leave a review. It is so appreciated :)
The app rocks, the customer service is even better. I always get REAL help when i need it! It's also been a great tool for my customer they love the points system!
Thanks so much for the kind words about our team and app 🤩
Easy to use, simple to setup, and does what it's supposed to do with no issues. Support is responsive and resolves questions rapidly.
This is awesome to hear! Please don't hesitate to reach out to support if we can help with anything :) Thanks so much for taking the time to leave us this review! 🙏