Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (3,976)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty program that boosts customer engagement and repeat purchases. It's user-friendly with customizable options, seamlessly integrates with Shopify and Shopify POS, and offers reliable performance. The customer support is exceptional, with a responsive team that ensures merchant satisfaction and effective app usage. This app is valued for enhancing shopping experiences and fostering customer loyalty.

November 17, 2023

Wonderful service - thank you!

The Boho Depot
United States
About 1 year using the app
Smile.io replied November 21, 2023

We appreciate you taking the time to let us know your service was wonderful! It was our pleasure to assist 🙂

Here if you need any more assistance in the future!

Yours in Loyalty,

✨ The Smile Support Team ✨

January 24, 2018

I can't say enough amazing things about the customer service and program abilities within this app that allow for your customers to be rewarded! Finally an all-in-one place to reward repeat customers and referrals. The chat support is AMAZING and Mohsen was beyond helpful with assisting me in setting up my Spending Rules and much more. Thank you Smilke,io and Mohsen for making me confident in this reward program for my customers! You the real MVP!

Andreas Vinyl Shoppe
United States
About 1 year using the app
April 13, 2023

Customer service received from Lisa was 10 out of 10! Super friendly, helpful and quick to respond. Thanks, Lisa!

Little Stocking Company
United States
About 1 year using the app
Smile.io replied April 13, 2023

Thanks so much for taking the time to leave this lovely review! It was great chatting with you today✨

- Lisa & the Smile Team💛

October 13, 2021

Easy to use, simple to setup, and does what it's supposed to do with no issues. Support is responsive and resolves questions rapidly.

K-Swiss US
United States
About 1 year using the app
Smile.io replied October 15, 2021

This is awesome to hear! Please don't hesitate to reach out to support if we can help with anything :) Thanks so much for taking the time to leave us this review! 🙏

March 23, 2023

Hannah was wonderful. So super friendly and very efficient. She solved my problem and helped me to get set up for success. Very happy with Smile.

Danaski Jewellery
Australia
About 1 year using the app
Smile.io replied March 23, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

October 26, 2023

Lisa was amazing! Helped me instantly resolve my issue.

Consignment Cat
United States
About 1 year using the app
Smile.io replied October 27, 2023

Thank you so much for taking the time to leave this review & for your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

January 16, 2022

Love the Smile Rewards app! It definitely drives repeat business to my site and the customer service from Smile is great!

Pickles and Punch
United States
About 1 year using the app
Smile.io replied January 16, 2022

We're glad you've found Smile to be helpful at driving business! We strive to help businesses of all sizes to be set up for success, and it's truly heart-warming to hear that Smile is doing just that for Pickles and Punch 🥰

We'll be here if you need anything at all!

- Brandon, Smile Support

October 2, 2023

awesome service!

Kaptein Coffee
United States
About 1 year using the app
Smile.io replied October 4, 2023

Thank you so much for leaving a 5 star review, We are always here if you need us💖

October 1, 2022

Just launched our program and had some minor hitches, but Lisa from Smile support was able to give us a bunch of information to help us!

Bull City Fair Trade
United States
About 1 year using the app
Smile.io replied October 3, 2022

Thank you so much for your kind review. We really appreciate it! 💖

September 25, 2017

Such a simple, effective Rewards Program. Our customers love this and really use it.
Thank you Maggie for being so helpful with the set up process.

Bakeology
United States
About 1 year using the app