Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,519)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

March 1, 2021

We need to be extremely productive with our time and can't always dedicate people to manage a loyalty program. Smile is great because it's an intuitive easy rewards program that you can plug and play. It keeps running and letting people join and use their points with minimal oversight.

theBalm
United States
Almost 3 years using the app
Smile.io replied March 2, 2021

Thanks for taking the time out of your day to write us this review! Super glad to hear you're finding Smile saves you time with our out-of-the-box, plug and play loyalty solution 😁

October 15, 2021

Perfect! Great app, great funcionatilies and one of the best supports I've ever had in shopify apps!

Shoppr
Brazil
Almost 3 years using the app
Smile.io replied October 18, 2021

Thank you for the kind review! We're so happy to hear that you've had a great experience with our Support team. We think they're pretty awesome too. 😇

August 17, 2016

A super easy program - Am really excited about how easy this app is to use & how it is going to change the face of our business!

Unique Allsorts 4 U
Australia
Almost 3 years using the app
Edited July 23, 2016

Unbelievably easy!! I think I am in love with Sweet Tooth! This has been the easiest set up for our company so far. You rock Sweet Tooth!

Update: Still loving you!!

Ra Goods
United States
Almost 3 years using the app
July 10, 2016

This is so simple to set up. I am already sharing with my customers. Thanks Sweet Tooth!

Hazel And Bliss Boutique
United States
Almost 3 years using the app
June 22, 2021

they were great to jump in with customer service over chat! I had support within minutes and my questions were answered

Uma Oils
United States
Almost 3 years using the app
Smile.io replied June 23, 2021

Thank you so much for the 5-star review ✨Excellent to hear that you are happy with the customer service being provide through live chat!

November 13, 2020

Not yet used the app, but i'm rating the support team which is reactive and flexible. top notch !....

NUTOPIA
France
Almost 3 years using the app
Smile.io replied November 13, 2020

Thank you so much for leaving us this review 💖 So glad to hear that the support team was able to help out!

October 19, 2022

App was simple to install and works well, I use both referrals and rewards programmes which add to my sales. Very few cases of cheating and support was been quick and efficient anytime I had to ask questions.

TAPP Water (Malta) Ltd
Malta
Almost 3 years using the app
Smile.io replied October 19, 2022

We are so glad that you found Smile easy to set up and use! Thanks so much for taking the time to leave a review. We really appreciate it. Let us know if there is anything else we can help you with :)

June 16, 2016

What an AWESOME rewards app for Fluffn-stuff.com!! I'm just getting started but I'm so excited for my Loyal customer. What a way to give back! Thank you Sweettooth!
-Victoria

Fluffn Stuff
United States
Almost 3 years using the app
October 18, 2023

Easy to use.

Jazz & Co. Creations
United States
Over 2 years using the app
Smile.io replied October 20, 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨