Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,981)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty program that boosts customer engagement and repeat purchases. It's user-friendly with customizable options, seamlessly integrates with Shopify and Shopify POS, and offers reliable performance. The customer support is exceptional, with a responsive team that ensures merchant satisfaction and effective app usage. This app is valued for enhancing shopping experiences and fostering customer loyalty.
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Such a simple, effective Rewards Program. Our customers love this and really use it.
Thank you Maggie for being so helpful with the set up process.
Love the Smile app to manage our loyalty/rewards program. Also, their support is fantastic. I couldn't figure out how to enable rewards for POS and they helped me within minutes. Thank you!
We're glad to hear that our support was able to get your POS set up! It's important to us you get the help you need. Thanks for being awesome 💪
It works great and I really appreciate that there's a free plan as well. Its super customizable and can make it fit in with my branding.
We're so glad to hear that! Thanks so much for taking the time to leave us this review ✨
Great customer service/livechat team. We quickly upgraded to the Growth Plan, definitely recommend to any Shopify site.
Thank you so much for the 5-star review ✨Excellent to hear that you are happy with the customer service being provided through live chat!
Brandon was incredibly helpful and got back to me immediately to not only answer my questions but give great tips as well!
Thank you for the review. We are so glad you found Brandon to be helpful (we think she's great too!) We are looking forward to watching your program grow!
So far so good! Seems like we are getting great feedback form people using our rewards system. Always excited to see new updates!
What an amazing app! Keeps all my customers coming back and I have to mention Lisa from customer support is AMAAAAZINGGG, if every app had someone like that, e-commerce would be a bette place
Thanks for leaving a review! We think Lisa is pretty excellent too 🤩
Don't hesitate to reach back out if you have any questions. We're always here when you need us! 💛
Angie from Smile was great at getting me the answers I needed about Incremental Rewards. She was kind enough to show us how to set it up while keeping in mind profit margins and others sales we already have set up. Thanks Angie!
Thanks for taking the time to rate us 5 stars! So glad Hannah could help get you up and running. We really appreciate the review 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
Smile is by far the best app we have installed to date and the best part... we're still on the free plan! I know that might not be the best marketing (I'm unsure) but honestly, one of the biggest turn offs of literally any Shopify app is that you end up paying heaps for really not that much. Smile just runs by itself, massively encourages returning customers and helps us out heaps with issuing store credit whenever there might be delays etc. We've never once had an issue or need to reach out to their support but I can only assume, given how professional the app and it's dashboard are, the support will be top notch as well. Highly recommend to any store really, we're predominantly clothing so maybe it favours our demo better but just an outstanding app, not trying to squeeze us for money and making hundreds of our customers happier every month!
Thanks so much for the review 🌟 We're excited for your launch and we're here to help you boost customer engagement 🚀
Great app for rewards with easy use for both ourselves and customers as well. Nothing to suggest for changes
Thank you so much for choosing our app and for leaving us this wonderful review ✨ We are glad that you find the app easy to use!