Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,669)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

March 3, 2016

Had it for about a year now and have seen activity and customer retention due to this app. Best of all is that it is a powerful and free app with various ways for potential customers to earn points, such social likes and sharing, birthdays, customer referrals, purchasing points and new sign up points. Highly recommend this app.

Faisal Fashion Fabrics
United Kingdom
Almost 3 years using the app
July 10, 2020

I recently added the app and I must say the ease at which everything installed and got working is just phenomenal! Never thought adding such a complicated system would be so user-friendly and easy. Furthermore, totally blown away by their customer service. The help/support Sarah and Maggie provided were far past my expectations! I highly recoomend this app.

Nepal Tea
United States
Almost 3 years using the app
Smile.io replied July 14, 2020

It's so great to hear about your setup journey! We're so glad that Maggie and Sarah were so helpful 💖

July 27, 2016

Love this program easy to navigate and create special offers for your clients!

Jolie Jade
United States
Almost 3 years using the app
June 21, 2016

Great app! Exactly what we were looking for. We are the first camping gear rental store to implement a loyalty rewards points program :)

Rentoutdoors
Canada
Almost 3 years using the app
July 24, 2021

I needed help customizing the emails that are sent to my customers & between the 2 reps that I worked with they turned out GREAT!

Reflex Flops
United States
Almost 3 years using the app
Smile.io replied July 26, 2021

Thank you for taking the time to leave us a review 💖 So glad to hear about your nice experience with our live chat team!

December 13, 2023

Great service form Lisa...Thank you!

Cheer Haven LLC.
United States
Almost 3 years using the app
Smile.io replied December 15, 2023

Thanks for taking the time to leave us a review! So glad to hear you were able to experience the great service that Lisa provides our merchants 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

November 15, 2023

Great customer support around the clock.

BeautyWellness.ca
Canada
Almost 3 years using the app
Smile.io replied November 16, 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

August 3, 2016

Sweet tooth has been with my store from the very beginning. I have been using it for over a year now and have had absolutely no glitches or any problems. It is easy to use for both customers and myself. I wouldn't be without it.

Island Living Australia
Australia
Almost 3 years using the app
May 12, 2016

It's easy to use. You can set up your reward program in minutes. Awesome!! Highly recommended ;)

Stylarfaith
Singapore
Almost 3 years using the app
December 13, 2023

Lynn was very helpful

Katia Designs
United States
Almost 3 years using the app
Smile.io replied December 14, 2023

Thanks for leaving a review! We agree that Lynn is indeed very helpful 💖

Don't hesitate to reach back out if there is anything else we can do for you!

Cheers,
- Smile Team ✨