Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,665)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

April 28, 2023

They were so helpful and timely when I had questions. It made it so much easier and the app is super easy to use.

Ann+Olive Co
United States
Over 1 year using the app
Smile.io replied April 28, 2023

Thank you for taking the time to leave a review, we are happy Smile has been easy to get set up, it was a pleasure assisting today ❤️ - Jade & The Smile Team <3

April 9, 2021

Love it! Simple to set up and very appealing on the website. My customers love that they can get reward points and referral points.

Bohème Home + Body
United States
Over 1 year using the app
Smile.io replied April 9, 2021

Thank you so much for spreading the love with a 5-star rating! It is so appreciated! We're so glad to hear your customers are loving the rewards and referral programs! 😎

October 19, 2021

Customer service was awesome! They patiently answered all 100 questions I had and were very helpful. I am super excited about getting started with Smile. The options this app offers cover all the bases. Couldn't ask for a better rewards app!

Jonny Boy Cookies
United States
Over 1 year using the app
Smile.io replied October 20, 2021

Thanks for letting us know you were able to get the help you needed! We've let our team know that you appreciated them. We're excited you'll be using the app in your store 🚀

January 27, 2021

This is a great app that has a ton of functionality even on the free plan. It has differentiated us from our competitors.

Changing Seasons Shoppe
United States
Over 1 year using the app
Smile.io replied January 27, 2021

Thanks so much for the review 🌟So happy to hear you're getting great functionality out of our free plan, as well as an edge on your competitors!

September 29, 2020

the installation process was super simple and the rewards look great! They walk you through how to set up everything and already have default emails set up which is super helpful.

Surefire cases
United States
Over 1 year using the app
Smile.io replied September 29, 2020

Thank you so much for your lovely review! We're so glad to hear that the onboarding/setup process was simple :)

March 24, 2022

The best rewards app I have found for Shopify and the customer support is great. Highly recommended.

Bibber & Bell Wine and Spirits
United States
Over 1 year using the app
Smile.io replied March 25, 2022

Awe, thank you so much for that 😭 We're flattered! So glad that we were able to help you 💖

July 8, 2021

Fantastic app, easy to use for both developer and end user. The customer support, even on the free plan, is amazing.

Shamrock Shirts
Australia
Over 1 year using the app
Smile.io replied July 9, 2021

Hello Natalie! 😀Thanks for taking the time and effort to leave a review. We work really hard to deliver the best service possible to all 💕 our merchants!

April 1, 2023

OMG! Incredible service and the application is great, one of those applications that really works excellently with its free plan for businesses that are just starting! I hope to grow and get the next plan. Thanks for having it built.

Junio 12
United States
Over 1 year using the app
Smile.io replied April 1, 2023

WOW! Thanks so much for this incredible review 🙌 We are extremely pleased to see all the ways Smile supports your business and we are so excited to see your store continue to grow with Smile! ✨

Edited December 8, 2021

Great app! Does exactly what it advertises. Easy to install and use. I don't even have to think about it. I did the set up and the app does the work I needed it to do. My customers love the rewards program.

Ribbon Nook
United States
Over 1 year using the app
Smile.io replied December 9, 2021

Thank you for sharing your kind words, we're thrilled to have you on board 💛

September 9, 2022

I like that it just kinda does its thing, rewarding my collectors and buyers as they purchase paintings and prints, and allowing them to redeem rewards for gift certificates to spend in the shop. Once it is set up it doesn't need much from me!

KmBerggren Motherhood Art
United States
Over 1 year using the app
Smile.io replied September 11, 2022

Thank you so much for your kind review <3 We really appreciate it!