Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,521)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

Edited September 20, 2017

So far so good! Easy to set up and get going.

https://fredaskitchen.com/

Edited on 9/20/2017 - we've had success with this program, and when we had an issue, their online chat was wonderfully efficient. Maggie fixed our problem in minutes. I'm impressed!

Fredas Kitchen
United States
Over 2 years using the app
October 11, 2023

Highly recommend this app to other small businesses looking for a loyalty partner. The app is stable, easy to use and customizable for your brand. On the rare occasion of system outages or data delays, they proactively notify you of issues and expected resolution times. More importantly, the support team at Smile is fantastic. We moved to another e-commerce platform that wasn't integrated with Smile (so sad to leave!) and they took such good care of us in the off-boarding and data migration process. 10/10 would recommend.

Left Field Brewery
Canada
Over 2 years using the app
Smile.io replied October 13, 2023

Thank you for your wonderful review! We are so sad to see you go too, but we'll be here in the future if you ever need us again!

Smile Team ✨

July 21, 2018

Love this we use your app to sell our vape products at https://www.sendmyeliquid.com

Grand Rapids Liquids
United States
Over 2 years using the app
August 9, 2022

Great app with great support. We're on the free version still and very happy with that! Hopefully we can soon upgrade and start using all the advantages of Smile!

Zo Zero
Netherlands
Over 2 years using the app
Smile.io replied August 9, 2022

We are so glad that you are enjoying Smile and our support. We appreciate you taking the time to leave a review! It means a lot to us! Keep in touch if there is anything else we can help you with 😊

December 31, 2016

This app is everything we've been looking for in a reward's program for our customers! Love it!

Bee Mine Sunshine
United States
Over 2 years using the app
September 4, 2016

This was very easy to set up. I will recommened this to a friend!

The Cooks Room
United States
Over 2 years using the app
September 22, 2021

Great app and support and integrates with our main shopify apps so that's a big help too. Would recommend to other store owners as it has helped us make extra thousands of moolah

HerBeauty Hemp Skincare NZ Best Beauty Products
New Zealand
Over 2 years using the app
Smile.io replied September 23, 2021

Thank you SO much for your review and recommendation! 💖

October 31, 2020

I really appreciate my customers. Bea's Bayou Skincare wants to give back to its customers and this is SO cool! Love it!

Bea's Bayou Skincare
United States
Over 2 years using the app
Smile.io replied November 2, 2020

Thanks so much for using Smile, and for the 5-star rating! 😄

May 12, 2016

Wow! Easy to setup and friendly customer service.

Shop Back East Boutique
United States
Over 2 years using the app
November 23, 2016

Great app, easy to use, hope it brings customers back!

Maryland Vinyl Decals
United States
Over 2 years using the app