Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (3,986)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty program that boosts customer engagement and repeat purchases. It's user-friendly with customizable options, seamlessly integrates with Shopify and Shopify POS, and offers reliable performance. The customer support is exceptional, with a responsive team that ensures merchant satisfaction and effective app usage. This app is valued for enhancing shopping experiences and fostering customer loyalty.

July 8, 2024

Great App with Awesome Support.
They really superfast to solve my issued.
Keep it on, Smile Team. Don't forget to always keep your SMILE!

Many thanks.
Eric

Ticket To The Moon
Indonesia
About 1 year using the app
Smile.io replied July 10, 2024

Thanks for your lovely review Eric! We are glad your issue was solved quickly :)

August 19, 2021

Great app for rewards with easy use for both ourselves and customers as well. Nothing to suggest for changes

Vision Saddlery
Canada
About 1 year using the app
Smile.io replied August 25, 2021

Thank you so much for choosing our app and for leaving us this wonderful review ✨ We are glad that you find the app easy to use!

September 23, 2016

I just started using Sweet tooth and it's been pretty easy to set up. The customer support is amazing and quick.

Posh Boutique Novi
United States
About 1 year using the app
Edited October 4, 2018

This application was okay, but when they opened up the inter gratis season it became a great application...now it’s worth the cost

Sullenclothing
United States
About 1 year using the app
November 22, 2023

Amazing service by Brandon !! Looking forward to figuring out a referral program for our store with this and consecutively will be working on our loyalty program. Will update this review as we learn more.

Care n Cure Online Pharmacy Qatar
Qatar
About 1 year using the app
Smile.io replied November 23, 2023

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with Brandon 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

March 4, 2024

Lisa Gallagher was extremely helpful in getting my questions answered!

invisaWear®
United States
About 1 year using the app
Smile.io replied March 5, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

March 26, 2021

Wow! I moved over from a loyalty program where all they talked about was adding on costs for every feature and I was stuck in a contract with them. The team at Smile have been outstanding. I truely feel like my business is valued and I’m so excited to continue working with them. Thanks so much!

Baby Bow Club
Australia
About 1 year using the app
Smile.io replied March 27, 2021

Thanks so much for the glowing review! 🌟 We're happy you had a good experience with our team. We're always excited to help you reach your goals!

Edited May 7, 2018

This is an edit of a previous review I left a few days back. I was unhappy about some aspects of the platform, and felt the lack of certain functionality was stopping me from gaining traction with my program. Instantly Smile's head of technical support contacted me to address these issues and present solutions to all the concerns. A few days later we've implemented a number of changes, and credit where it's due, Smile have been superb in their response. Thanks!

The Revive Club
Italy
About 1 year using the app
January 14, 2022

Great and timely customer service that gives you detailed help on what you are doing well and what can be improved.

The Bella Cottage Inc.
United States
About 1 year using the app
Smile.io replied January 15, 2022

The only thing we want is for your business to succeed! So we're glad to hear that you were able to receive the help you needed ✨

July 23, 2022

I love using the Smile.io app! It's such a great way to give back to loyal customers. With lots of advantages and a clear design, this is my favorite app to spoil my customers with awesome rewards.

Keelin Design
Belgium
About 1 year using the app
Smile.io replied July 23, 2022

Thanks so much for your lovely review! 🤩 We're so stoked to hear that you're loving Smile and that it's helping you build loyalty with your customers 💪✨