Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,539)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
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Great app with great customer support, especially Cole!
Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏
Yours in Loyalty,
✨ The Smile Support team ✨
Just installed and configured, so far so good. I like the flexibility and the ability to scale with little cost up front.
We smiled reading this review! Thank you so much :)))
Great customer service
Thank you so much for taking the time to leave this review!
We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
I have been looking for a rewards app and tried a couple of them, but I must say smile.io is the best and the support top notch, especially Joana and Jade. Thanks for your help.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
I had an issue with the invoicing and Lynn provided me a fast and accurate solution. Great customer service!
Thanks for your review! We are happy to hear Lynn was able to provide great service :)
Super helpful app to work with, and customer service is A+++
It's really helped our Loyalty customers, and we can't imagine not having it going forward!
Thank you for taking the time to leave a review! We really appreciate the 5-star rating! 💛
Smile is great and we've been using it for years. Jade from customer service helped me resolve an issue and we're happy with everything! Thanks Smile Team and Jade!
Thank you for this lovely review - we think Jade is great too! :)
I had an issue and they were quick to respond to my chat and fix it!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
It is an amazing rewards programs and my customers love and I love the fast and quick response whenever I run into any issues. Smile customer service is amazing
Thank you for your lovely review! We really appreciate you taking the time to write it. We are so glad that both you and your customers are getting enjoyment out of the rewards program!
We've been using Smile for about 3 years now and haven't had any major issues. It's fairly easy to use and tech support is always quick to respond if we ever have any questions.
Thank you for leaving this review - we appreciate it! We are so glad to hear our Technical Support team are quick to help you with any questions.