Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,616)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.
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Service is top notch all the time!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Love this app, no issues at all over the past couple of years!
Thank you so much for this 5-star review. We really appreciate the kind words. We’re here for you anytime!🙏
Lynn - Smile Team✨
a good app for your store's customer retention
Thank you for your review! We appreciate you taking the time to leave it.
Great app with good customer service, very reactive and always trying to find a solution. I would give 5 stars, but we still do miss translations functionalities, right now a lot them are only available in English, and we would love to extend them to other stores with its full potential (using points in checkout, on product page, customer page...)
Thank you for your review and feedback - this is something we will definitely look into and keep you updated with.
We are very glad to hear that our customer support were helpful in trying to find a solution for you!
Karen was such a huge help. She helped answer all my questions and got me going in the right direction.
Thank you so much for taking the time to leave this review!
We really appreciate it 💖
Don't hesitate to reach out if you have any questions,
Smile Team ✨
Customer service is very responsive and helpful they were able to help me set up our rewards program.
We are so happy to hear you had assistance getting your program set up. We are looking forward to watching it thrive!
Smile's customer service is great. We hope to offer varied points-to-discount redemption options for each VIP tier in the future, allowing each tier a different maximum discount achievable through points.
Thank you for your review and your insightful feedback about our features! We hope you enjoy using our app :)
Great app and quick support.
I think it is missing analytics about the emails being sent to customers.
Thank you for your review. A member of our team has reached out to address the points you mentioned here - we look forward to chatting with you!
Lynn is amazing! She was able to quickly understand my problem and offered a solution that worked very well! Great customer service from Lynn. :)
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Shelby was extremely helpful and followed up with me several times to make sure I had all my questions answered. Excellent customer service!
Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏
Yours in Loyalty,
✨ The Smile Support team ✨