Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,470)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
Refine
-
By rating
Thank you very much! Quick to respond to questions and resolve them
Thank you for taking the time to leave this lovely review!
Smile has been a wonderful, easy tool to use on our stores! Mike has curated a wonderful team and really takes care of long time loyal customers. Ive gotten wonderful, easy help from Lisa, David and other team members as well.
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
- Smile Team ✨
Great customer service! Helpful as always. Thanks to Ezra for patiently answering all our questions.
Thanks so much for taking the time to leave a review!
- Smile Team ✨
This app is relevant if you want to use a loyalty program in your Shopify store.
I needed help a few times, and their support was very responsive, I am thinking of Joana who responded to me in less than an hour and took the time to help me!
So I recommend this app !
Thank you so much for taking the time to leave this review! -Joana :)
Just installed and configured, so far so good. I like the flexibility and the ability to scale with little cost up front.
We smiled reading this review! Thank you so much :)))
Great app and excellent customer service!
Thanks for taking the time to leave us a review! 💛
Customer service is prompt, professional, and they help from a growing company perspective.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
I recently installed Smile: Loyalty & Rewards onto my shopify store. The entire process was simple and streamlined. Hannah followed up several times to ensure that my implementation went well. So far, excellent.
So glad to hear you're enjoying using Smile so far! We're excited to watch your loyalty program thrive :)
- Hannah
Helpful and quick customer service. I find the integration works well and provides good value overall.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Still need some help on the customer side with enrollment / customer finding thier share link to share with other clients. This really needs to be more visible and promoted somehow..more bolder / bigger. I am sure in time this will work out better
Thank you for your review and feedback here. Someone will reach out to discuss this further with you :)