Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,666)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

December 15, 2021

My customers loveeee their rewards and loyalty points. It really has helped me grow my business. No issues with functionality and customer service is fantastic.

Orange Umbrella Co
United States
Over 1 year using the app
Smile.io replied December 15, 2021

Thanks Orange Umbrella! 💛 We love rewards and loyalty points too :D
We passed your wonderful feedback over to the experience team :)

December 28, 2023

Quick and kind service

Twinkle Baby Boutique
United States
Over 1 year using the app
Smile.io replied January 4, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with our support team 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

July 21, 2023

Lisa was fast and helpful! Even helped with simple math...can't stand math! It's difficult to find kind people to help with your online business, but Lisa was really great. Would love to defer to her for her excellent service from here on out, but I know that would be asking a lot.

blue cottage lane
United States
Over 1 year using the app
Smile.io replied July 23, 2023

Thank you so much for taking the time to leave this review & for all your kind words 🤩 It was a pleasure chatting with you and I'm so glad I was able to bust out my sweet math skills for you 😂

Please don't hesitate to reach out if we can help with anything else!

Lisa - Smile Team✨

July 6, 2023

Great customer service! Had an issue with the app and it was solved quickly in a few minutes :) Recommend!

Lyna London
United Kingdom
Over 1 year using the app
Smile.io replied July 6, 2023

Thank you for taking the time to leave your kind review. It was wonderful assisting you today ❤️ - Jade & The Smile Team

December 13, 2021

Christian was super helpful explaining the referral side of the program. Very much appreciated his professionalism and help!

Thryv Organics
United States
Over 1 year using the app
Smile.io replied December 13, 2021

Thank you for the kind words about Christian! I know Christian takes great pride in his professionalism and ability to help merchants like yourself - we will make sure he sees this and gets a well-deserved 'pat on the back' 🤩

Until next time, take care!

Kind Regards,

Brandon - Merchant Experience Manager

February 8, 2023

Superb, Wonderful Support from Lisa! This App is amazing. Thank you! ...............................................

SatinBoutique
United States
Over 1 year using the app
Smile.io replied February 9, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

April 25, 2022

We are just really starting the push to use this app for all it offers! The customer support is amazing! So very friendly and helpful to everyone we have chatted with! Cannot say enough good things about them and Smile!

Jeans Jewels and Jesus Boutique
United States
Over 1 year using the app
Smile.io replied April 25, 2022

Thanks so much for leaving a review, it was a great pleasure chatting with you today :)

March 5, 2023

great app great support by the team. I have been using it for the last 1 year and ive seen already results

Red Raven
Greece
Over 1 year using the app
Smile.io replied March 5, 2023

We are so glad that you are seeing results, and that our team was able to help you out :) Let us know if there is anything else we can help you with. And, thank you so much for leaving a review. We really appreciate it!

September 28, 2021

SO far I've had a great experience using the FREE plan before deciding to upgrade to one of their paid plans. They're customer service is super friendly and very helpful.

Hairstrong
Canada
Over 1 year using the app
Smile.io replied September 28, 2021

Thank you so much for this lovely review 💖 We really appreciate it!

December 28, 2020

I use this app to offer my customers points which they can did convert into rewards. It is really easy to use. I love it!

Healthy Kinks Botanicals
Barbados
Over 1 year using the app
Smile.io replied December 29, 2020

Thanks so much for your review ✨
We're so glad to hear that you're loving the app! Happy Holidays!