Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,531)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

September 4, 2016

This was very easy to set up. I will recommened this to a friend!

The Cooks Room
United States
Over 2 years using the app
September 22, 2021

Great app and support and integrates with our main shopify apps so that's a big help too. Would recommend to other store owners as it has helped us make extra thousands of moolah

HerBeauty Hemp Skincare NZ Best Beauty Products
New Zealand
Over 2 years using the app
Smile.io replied September 23, 2021

Thank you SO much for your review and recommendation! 💖

October 31, 2020

I really appreciate my customers. Bea's Bayou Skincare wants to give back to its customers and this is SO cool! Love it!

Bea's Bayou Skincare
United States
Over 2 years using the app
Smile.io replied November 2, 2020

Thanks so much for using Smile, and for the 5-star rating! 😄

May 12, 2016

Wow! Easy to setup and friendly customer service.

Shop Back East Boutique
United States
Over 2 years using the app
November 23, 2016

Great app, easy to use, hope it brings customers back!

Maryland Vinyl Decals
United States
Over 2 years using the app
September 16, 2016

I love using your loyalty app on my store. I have had tons of repeat business because people love the idea of getting rewards. This program really works!

West Michigan Finishes
United States
Over 2 years using the app
Edited April 14, 2022

Excellent Loyalty Platform with robust features and a wide range of integrations. Prompt response to queries and help from David and Joshua.

Pound Fabrics
United Kingdom
Over 2 years using the app
Smile.io replied February 4, 2022

Thanks so much for taking the time to leave us a review 🙌 and David is indeed the best! ✨✨✨

October 12, 2022

This is a great APP! And the customer service is fantastic. Hannah helped me get the answers I needed and pretty quickly.

Phoebe Peacock
United States
Over 2 years using the app
Smile.io replied October 13, 2022

Thanks so much for leaving us a review! Hannah is pretty amazing!😍

Joshua - Smile Team 🧙‍♂️

April 3, 2021

I have been a smile fan for over 2 years, and I cannot praise them enough. The customer is fast, friendly and extremely helpful, the app itself is a work of art, and the integrations seamless. 10/10 would recommend!

Maple & Wattle
Australia
Over 2 years using the app
Smile.io replied April 3, 2021

Thanks so much for the 5-star review, Luana! 🌟Happy Easter!
-Joana

April 6, 2023

Great app and really builds customer loyalty. We see the points getting used daily so people are coming back often!

Also Customer support Member Jade is very helpful! If the rest of the team is like Jade, you're in good hands!

Thanks

Revolver Magazine
United States
Over 2 years using the app
Smile.io replied April 6, 2023

Thank you so much for your kind words, it was an absolute pleasure assisting you today. We are also happy to hear that Smile has been helping your store :) ❤️ - Jade & The Smile Team <3