Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (3,987)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases, noting an increase in average order value through its loyalty program. It's easy to use, integrates seamlessly with Shopify, and supports customization across online and in-store channels. The customer support team is praised for its responsiveness and effectiveness in assisting with setup, customization, and troubleshooting.

December 28, 2023

Quick and kind service

Twinkle Baby Boutique
United States
About 1 year using the app
Smile.io replied January 4, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with our support team 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

Edited February 27, 2024

INSTANT ROI.
This app is a MUST have and since we've implemented it, nearly everyone in our country has followed suit.
Great service - fast response, NOT ai bots, REAL PEOPLE!
In doubt? Many users WILL use the referral/cashback.
For reference, about 10% of our users use referral, and 30-40% use the cashback.
An easy implementation with a clear benefit for biz owners.

BestPerfume.Store
Singapore
About 1 year using the app
Smile.io replied February 23, 2024

Thanks so much for taking the time to leave us such a lovely review! <3 We are happy that Smile has been able to make an impact on your store and that our support has been able to assist :)

Yours in Loyalty,

✨ The Smile Support Team ✨

February 21, 2024

Great App and Support!!

INNOMETICS GmbH- Naturkosmetik Rohstoffe & Know how
Austria
About 1 year using the app
Smile.io replied February 23, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

November 14, 2023

Customer service, especially Nicole, is a huge help and very responsive. Thank you!

GE Designs
United States
About 1 year using the app
Smile.io replied November 16, 2023

Thanks for taking the time to leave us a stellar review and the kind words about Nicole! She's a rockstar and we're so glad she was able to help you so much 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

May 31, 2023

Cannot speak highly enough of the customer service. They are always quick to reply and super helpful. Great app too.

Bopo Women
Australia
About 1 year using the app
Smile.io replied June 1, 2023

Thank you so, so much for taking the time to leave this heart warming review! Please don't hesitate to reach out if our team can help with anything else at all 💖

May 14, 2022

Been using this app for years and it is great. Spoke to customer service for the first time today and they were very helpful and resolved my issue

Pulse Gallery
United Kingdom
About 1 year using the app
Smile.io replied May 14, 2022

I am glad you have been enjoying Smile for years and that we were able to help you out! It was a pleasure chatting with you today. Thank you so much for taking the time to leave a review. 💛 Nicole

October 5, 2023

I just got off a chat with Lisa and she was phenomenal! So friendly and HELPFUL! She solved all my problems! You're lucky to have her!

Creative Cakery
United States
About 1 year using the app
Smile.io replied October 6, 2023

Oh my goodness! This made my day 😊 Thank you so much for your lovely, kind words and for taking the time to leave this review! I really appreciate it 💖

Please don't hesitate to reach out if you ever need more assistance 🤩 It was a pleasure chatting with you!

Lisa - Smile Team✨

February 25, 2022

La aplicacion funciona excelente, tiene muy buenas funciones y me ha generado una muy buena base de clientes fieles y ademas el soporte es increible.

Plarte
Mexico
About 1 year using the app
Smile.io replied February 26, 2022

Gracias por las amables palabras, realmente apreciamos que se haya tomado el tiempo para darnos una reseña. No dude en comunicarse con nosotros si necesita ayuda help@smile.io 🙌

June 1, 2023

App is really amazing and support team is the best. easy implementation, increase in conversions. Kudos!!
Special thanks to maria in support team!!

Pulpvéda
India
About 1 year using the app
Smile.io replied June 1, 2023

We are truly happy to know you have a great experience using Smile, and hope it will bring lots more success to you as well as joy to your customers! ✨

- the Smile Team 💛

November 13, 2022

I love being able to provide a loyalty rewards program for my clients. They love redeeming their points as well. The app is easy to use and easy to set up.

Daisy Farmhouse Soaps
United States
About 1 year using the app
Smile.io replied November 14, 2022

Thanks so much for taking the time to leave a review! We are so glad that your customers are loving your loyalty program and that you find Smile easy to use. We appreciate your feedback. Don't hesitate to reach out if you need anything :)