Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,521)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

September 16, 2016

I love using your loyalty app on my store. I have had tons of repeat business because people love the idea of getting rewards. This program really works!

West Michigan Finishes
United States
Over 2 years using the app
Edited April 14, 2022

Excellent Loyalty Platform with robust features and a wide range of integrations. Prompt response to queries and help from David and Joshua.

Pound Fabrics
United Kingdom
Over 2 years using the app
Smile.io replied February 4, 2022

Thanks so much for taking the time to leave us a review 🙌 and David is indeed the best! ✨✨✨

October 12, 2022

This is a great APP! And the customer service is fantastic. Hannah helped me get the answers I needed and pretty quickly.

Phoebe Peacock
United States
Over 2 years using the app
Smile.io replied October 13, 2022

Thanks so much for leaving us a review! Hannah is pretty amazing!😍

Joshua - Smile Team 🧙‍♂️

April 3, 2021

I have been a smile fan for over 2 years, and I cannot praise them enough. The customer is fast, friendly and extremely helpful, the app itself is a work of art, and the integrations seamless. 10/10 would recommend!

Maple & Wattle
Australia
Over 2 years using the app
Smile.io replied April 3, 2021

Thanks so much for the 5-star review, Luana! 🌟Happy Easter!
-Joana

April 6, 2023

Great app and really builds customer loyalty. We see the points getting used daily so people are coming back often!

Also Customer support Member Jade is very helpful! If the rest of the team is like Jade, you're in good hands!

Thanks

Revolver Magazine
United States
Over 2 years using the app
Smile.io replied April 6, 2023

Thank you so much for your kind words, it was an absolute pleasure assisting you today. We are also happy to hear that Smile has been helping your store :) ❤️ - Jade & The Smile Team <3

March 16, 2022

A very useful and easy to use application. I highly recommend it and the support is great. very good for store

Tienda Illux
Mexico
Over 2 years using the app
Smile.io replied March 17, 2022

Thank you so much for taking the time to leave us this review 🦋

Edited November 4, 2024

Shelby was very nice and of great assistance!

L'ODAÏTÈS
France
Over 2 years using the app
Smile.io replied September 8, 2023

Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad that you've had a good support experience with David — we think he's pretty great, too! 😊

Please do not hesitate to reach out again if you have more questions. Cheers!

Smile Team✨

November 10, 2019

Absofreakinglutely good.....Must have for all stores.................................................

Devoted
India
Over 2 years using the app
Smile.io replied November 11, 2019

Thanks so much for the 5-star review! We're absofreakinglutely glad that you're loving the app! 😄

January 11, 2022

Great team to help you get the most of Smile. Excellent guidance and speedy responding! Would highly recommend.

The Other Saint
United Kingdom
Over 2 years using the app
Smile.io replied January 12, 2022

Thank you so much for taking the time to leave us this amazing review 💖

October 3, 2023

Awesome and simple app. Support is always happy to help and can even extend your trial if you want to test some new features that are not available on your current plan. Thanks guys!

Secret Woods
Canada
Over 2 years using the app
Smile.io replied October 4, 2023

Thank you for your review, I'm delighted you found our app simple and our support staff friendly it makes our day to see feedback like this.

Please reach out if there is anything we can do to help.