Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,666)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.
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Excellent customer service. Helps resolve issues as they arise and provides lots of practical actions to take to improve program performance
Thanks for leaving a review! Let us know if there is anything we can do for you! 💖
Smile Team ✨
The support personnel were helpful and problem free.
Thank you!!
Thanks so much for taking the time to write this review! We really appreciate it 🤩
Smile Team ✨
Great customer service, nothing more to be said, great app does what it says on the tin! Joshua helped me out and I had my issue solved in no time!
Great chatting with you! Thank you so much for taking the time to leave us a review, we appreciate you! Good luck with your launch 🚀, just holler if ya need anything at all! 😄
Cheers,
Joshua - Smile Team 🧙♂️
I had some set up issues I needed help with and was able to connect quickly to someone in the chat. They were incredibly helpful and turned a frustrating situation into an enjoyable one!
Thanks so much for your lovely review 💖 It was great chatting with you and I'm so happy we were able to transform the situation and get your shop all set up with Smile 💪🤩✨
Lisa is great in customer service. Was very responsive to all of my questions. Thank you!
Thank you so much for your kind review we really appreciate it. 🙏
I am loving the app so far. Transferred from Stamped IO and a huge difference in performance and customer service. I was able to xfer all of my customers points and any assistance I needed the team was available in the chat. So far so great!
Thank you so much for your lovely review 💖 We are beyond glad that you found us!
I'm new but everything has been great so far. I did my research for about a week before i signed up. Compared to the competition Smile was the better choice. The customer service is great. Fast and helpful.
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
I am just getting started with this app but it is pretty easy and when I had a question the live chat option is great. Jade answered my question quickly.
Thank you for the lovely review 😄 We're glad that Jade was able to help you so quickly! We'll let her know you appreciated her time 💕
Great customer service! Thank you to Nicole who made every step very simple. I was having issues with adding points for a client. Nicole assisted me in adding those points manually.
We think Nicole is pretty awesome too 💯 If you ever need any help in the future, we'll be ready to jump in again with anything you need!
So far every time we contact customer service for questions, the agents have been super helpful. Jade was the most recent agent who helped, she was able to look into a customers account and help us give them their points back. The help is always prompt, and easy to understand.
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team