Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,531)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

March 16, 2022

A very useful and easy to use application. I highly recommend it and the support is great. very good for store

Tienda Illux
Mexico
Over 2 years using the app
Smile.io replied March 17, 2022

Thank you so much for taking the time to leave us this review 🦋

Edited November 4, 2024

Shelby was very nice and of great assistance!

L'ODAÏTÈS
France
Over 2 years using the app
Smile.io replied September 8, 2023

Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad that you've had a good support experience with David — we think he's pretty great, too! 😊

Please do not hesitate to reach out again if you have more questions. Cheers!

Smile Team✨

November 10, 2019

Absofreakinglutely good.....Must have for all stores.................................................

Devoted
India
Over 2 years using the app
Smile.io replied November 11, 2019

Thanks so much for the 5-star review! We're absofreakinglutely glad that you're loving the app! 😄

January 11, 2022

Great team to help you get the most of Smile. Excellent guidance and speedy responding! Would highly recommend.

The Other Saint
United Kingdom
Over 2 years using the app
Smile.io replied January 12, 2022

Thank you so much for taking the time to leave us this amazing review 💖

March 23, 2023

Hannah was wonderful. So super friendly and very efficient. She solved my problem and helped me to get set up for success. Very happy with Smile.

Danaski Jewellery
Australia
Over 2 years using the app
Smile.io replied March 23, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

October 3, 2023

Awesome and simple app. Support is always happy to help and can even extend your trial if you want to test some new features that are not available on your current plan. Thanks guys!

Secret Woods
Canada
Over 2 years using the app
Smile.io replied October 4, 2023

Thank you for your review, I'm delighted you found our app simple and our support staff friendly it makes our day to see feedback like this.

Please reach out if there is anything we can do to help.

July 19, 2016

Just installed. Easy to set up. Let's see how it goes!

Alpineanime
United States
Over 2 years using the app
April 8, 2022

Joshua was AMAZING!!! Helped me step by step. Quick, easy, and seamless!! Thank you Joshua, such a great experience!!

Golden Thread, Inc.
United States
Over 2 years using the app
Smile.io replied April 8, 2022

Thank you for leaving us a review! We agree - Joshua is pretty amazing! We're so happy he was able to help out!

July 25, 2016

Excellent app. Very easy to setup for 'non-tech' people.

Uniform Kits
Ireland
Over 2 years using the app
October 6, 2016

Fantastic app. Simple to use and very well thought out.

The Sensible Mama
United States
Over 2 years using the app