Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,523)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

March 23, 2023

Hannah was wonderful. So super friendly and very efficient. She solved my problem and helped me to get set up for success. Very happy with Smile.

Danaski Jewellery
Australia
Over 2 years using the app
Smile.io replied March 23, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

July 19, 2016

Just installed. Easy to set up. Let's see how it goes!

Alpineanime
United States
Over 2 years using the app
April 8, 2022

Joshua was AMAZING!!! Helped me step by step. Quick, easy, and seamless!! Thank you Joshua, such a great experience!!

Golden Thread, Inc.
United States
Over 2 years using the app
Smile.io replied April 8, 2022

Thank you for leaving us a review! We agree - Joshua is pretty amazing! We're so happy he was able to help out!

July 25, 2016

Excellent app. Very easy to setup for 'non-tech' people.

Uniform Kits
Ireland
Over 2 years using the app
October 6, 2016

Fantastic app. Simple to use and very well thought out.

The Sensible Mama
United States
Over 2 years using the app
February 19, 2016

I really love this app. I have been operating for 4 years and usually reward my customers with raffles. Sometimes it's unfair because one time customers win over customers that order multiple times a week. Now that they have added even more features, I am totally in love!

Candy Bling Machine
United States
Over 2 years using the app
February 17, 2021

I really like this app! Also the customer service Rep (Christian) is extremely helpful. He even gave me some tips on how to design my emails with a program so that I can create brand awareness for my customers.

Hey Girl Tribe
United States
Over 2 years using the app
Smile.io replied February 18, 2021

Thanks so much for the 5-star review 🌟We'll give Christian some kudos for his excellent support!

January 27, 2017

Seamless integration and a very professional feel to the app. Works great and after only a few days of it being installed, we can already see the customer interaction rates increasing. A+

Central Vape City
Canada
Over 2 years using the app
December 3, 2021

I just newly installed this app and came across a minor issue but my goodness, the customer service is phenomenal. Truly the best!

Moon In Aquarius
United States
Over 2 years using the app
Smile.io replied December 4, 2021

We are so glad we could help you sort out the problem for you 😁 and thank you for the kind words it makes our day 😍

Edited August 28, 2024

Their customer service is incredible. Even use their free plan, they still offer you a patient and helpful support. I really love this app.
[Update: 29AUG24]
Quick response and fix your problem in a short time.

dev-ehobby
Hong Kong SAR
Over 2 years using the app
Smile.io replied February 26, 2022

Hey, we are delighted you love the App thank you so much for taking the time to leave us a review. If you ever need us, feel free to get in touch help@smile.io